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Qualtrics

Head of Edge Data Strategy and Solutions

Qualtrics, Chicago, Illinois, United States, 60290


At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Head of Edge Data Strategy and Solutions

Why We Have This Role

Qualtrics Edge helps companies make the right call through insights subscriptions and bespoke engagements. We empower clients with insights to make confident and intelligent decisions. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes.

We are seeking a leader to drive the data strategy and management of data partnerships.

How You’ll Find Success

Partner with Edge leadership to develop and execute a comprehensive global strategy to expand our DaaS offerings, including identifying growth opportunities, customer segments, and competitive positioning

Leverage deep understanding of Data as a Service (DaaS) combined with Generative AI - in particular in the human experience space - to accelerate growth of Edge business to 30%+ annually

Proven ability to influence and negotiate large scale seven figure plus partnership contracts globally

Consistent track record of delivering exceptional client experiences for large scale contracts

Foster a collaborative and innovative environment that encourages knowledge sharing and technical growth

Strong understanding of business commercials

Continuous improvement and growth mindset

Ability to lead and support a team navigating transformation

Things You’ll Do

Understand the business deeply and recommend growth strategy for Edge Data as a Service offerings by developing and implementing strategic roadmap for data research aligned with the Edge org goals

Establish strategy for assessing, acquiring and constructing 1st and 3rd party data sets in the Edge

Own the end-to-end implementation including technical evaluation, ETL development, and ongoing governance

Evaluate and manage the data vendor landscape including major offerings, commercial models, and regulatory environment (e.g. GDPR, CCPA)

Partner with data vendors to achieve Edge’s strategic and financial objectives

Collaborate with cross-functional teams (e.g., marketing, operations, finance, product development) to understand their data needs, identify data-driven opportunities, influence decision making and provide strategic recommendations that drive strategic growth

Partner with executives, product teams and business leadership to identify and prioritize research projects with the highest potential impact

Anticipate challenges, opportunities and undiscovered potential with the new vendor partners (additional ways to monetize, model training potential, etc)

What We’re Looking For On Your Resume

Minimum of 15+ years of experience in data management, data architecture, or related technical roles.

Strong proficiency with data management tools and technologies (e.g., SQL, ETL tools, data visualization software).

5+ years of experience establishing and managing successful eight figure plus data partnerships.

Proven experience in leading large-scale research projects, data science applications and advanced analytics

Bachelor's or advanced degree in business, sciences, technology or engineering.

Exceptional communication, presentation, and storytelling skills

What You Should Know About This Team

We work with a team of highly motivated, ambitious individuals. Keeping that energy and spirit alive is critical, while balancing an expectation of meritocracy as it pertains to performance management.

Our client satisfaction rate is incredibly high and a point of pride for our teams. Identifying ways to continue to delight stakeholders is key.

The day-to-day in this role is dynamic and fast paced - the ability to prioritize and focus is critical to success.

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