QT9 Software
QMS Training / Implementation Specialist II
QT9 Software, Aurora, Illinois, United States, 60505
Learn more about this QT9 job opportunity.QMS Training / Implementation Specialist IIFull-TimeJob Description
QT9 Software, Inc. is seeking an experienced
Implementation/Training Specialist
to guide customers through go-live and post-go-live deployment of our Quality Management System (QMS). Bring your implementation and training/presentation expertise, and we will help you become an internal QMS expert! Lead/Supervisory experience is preferred and may open doors for eventual advancement within the organization.Join us to create and launch implementation plans, guide customers on data import requirements, support training/implementation projects like training content videos, lead Q&A Sessions for internal and external customers, and strive to handle more complex implementations and departmental initiatives.Advantages of working at QT9 Software
Strong culture where people are our most valuable assetPrime location near Chicago Premium OutletsModern industrial warehouse built in 2019 with 24 ft. ceilingsCool amenities from Golf Simulator, Sport Court and Arcade gamesGrowing team with a small company feelProvide you with the support you need to succeed in your roleCompetitive compensation package with great benefitsExperience
3-5 years of implementation and training experience.High level understanding of creating and executing implementation plans and best practices.Refined verbal communication and concise writing skills.Advanced presentation skills.Lead/supervisory experience preferred.Experience in Camtasia or video editing is a plus.Data import experience is a plus but not required.ERP experience is a plus.ISO9001 / ISO13485 knowledge is a plus.Responsibilities
Onboard customers into QMS and train them on various modules.Contribute to training content creation and maintenance.Gather and import customer data during initial stages of implementation.Address general and escalated customer concerns/support tickets.Work cross-functionally to build customer trust through higher quality, more efficient onboarding.Share knowledge with counterparts including Customer Success during and after implementation.Some travel (less than 10%), company-paid.* Note: No remote work. Must be local candidate.
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QT9 Software, Inc. is seeking an experienced
Implementation/Training Specialist
to guide customers through go-live and post-go-live deployment of our Quality Management System (QMS). Bring your implementation and training/presentation expertise, and we will help you become an internal QMS expert! Lead/Supervisory experience is preferred and may open doors for eventual advancement within the organization.Join us to create and launch implementation plans, guide customers on data import requirements, support training/implementation projects like training content videos, lead Q&A Sessions for internal and external customers, and strive to handle more complex implementations and departmental initiatives.Advantages of working at QT9 Software
Strong culture where people are our most valuable assetPrime location near Chicago Premium OutletsModern industrial warehouse built in 2019 with 24 ft. ceilingsCool amenities from Golf Simulator, Sport Court and Arcade gamesGrowing team with a small company feelProvide you with the support you need to succeed in your roleCompetitive compensation package with great benefitsExperience
3-5 years of implementation and training experience.High level understanding of creating and executing implementation plans and best practices.Refined verbal communication and concise writing skills.Advanced presentation skills.Lead/supervisory experience preferred.Experience in Camtasia or video editing is a plus.Data import experience is a plus but not required.ERP experience is a plus.ISO9001 / ISO13485 knowledge is a plus.Responsibilities
Onboard customers into QMS and train them on various modules.Contribute to training content creation and maintenance.Gather and import customer data during initial stages of implementation.Address general and escalated customer concerns/support tickets.Work cross-functionally to build customer trust through higher quality, more efficient onboarding.Share knowledge with counterparts including Customer Success during and after implementation.Some travel (less than 10%), company-paid.* Note: No remote work. Must be local candidate.
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