Ambassador - Nintendo San Francisco Store (Part-Time)

Job DescriptionAbout Nintendo of America : From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.DESCRIPTION OF DUTIES:Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issuesCross-sells merchandise, recommending products to anticipate and meet customer needsPromptly and accurately processes all point of sale transactionsPerforms Greeter duties including welcoming guests upon entry/exit and addressing customer needsRestocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organizationSupports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displaysSupports daily accurate record keeping through focused cycle count procedures and product countsEngages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitudeAssists with product events including line management, product demonstrations, and sales processingOccasionally represents Nintendo at off-site consumer eventsMaintains area inventory including performing cycle-counts and ordering products and suppliesCoordinates with co-workers and shipping/receiving teams to maintain an organized and effective stockroomMaintains departmental lists, databases, customer profiles, and resource materialsCreates, updates, and maintains departmental process and training documentsManipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.)Compiles and prepares daily and month-end reportingSUMMARY OF REQUIREMENTS:Minimum of one year of related retail experiencePrevious retail experience, preferably at a high volume or flagship locationAbility and willingness to develop game knowledge and experienceAbility to perform routine display repair/maintenanceAccurate cash and inventory control experienceHigh school diploma or equivalentThis position includes a base pay range of $21.35 - $29.84 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.

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