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Apollo ITS

Network Architect

Apollo ITS, Richmond, Virginia, United States, 23214


Job Title: Network ArchitectLocation: Richmond, VADuration: 5+ Months** Role requires 4 days in the office****Mgr will conduct initial web-based interviews but reserves the option to do a follow up IN PERSON interview if necessary**Job Description:

Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.Experience with wireless Intune MDM for configuration of wireless settings for devicesExperience in managing general technology incidents and leading them to resolution.Understands best practices in service management including contract and vendor management in an outsourcing or shared service Responsible for responding to and resolving customer/agency escalations Recommended Knowledge/Experiences:Experience in State/Agency is a plus. ITIL Foundations certification desirableExperience deploying and managing broadband circuits and wireless phone solutionsExperience in cloud networkingExperience with Thousand Eyes network monitoring toolSkills:

Knowledge of and experience with data and network monitoring technologyNetwork expertise required to specify business requirements for current and future network servicesNetworking incident managementExperience working in a State government/agencyCloud networking experienceResponsible for responding to and resolving customer escalationsExperience with commercial broadband circuits (i.e. Comcast, etc.)