TAK Communications
Administrative Coordinator
TAK Communications, Memphis, Tennessee, us, 37544
Administrative Coordinator
Memphis, TN (http://maps.google.com/maps?q=Memphis+TN+USA) •Drop Bury
Job Type
Full-time
Description
TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team in Memphis, TN. The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced, always growing environment. If this sounds like you, we would love to connect!
Why TAK?
Full Time schedules between 7am-6pm CT, Monday-Friday
Paid Weekly
In-office position with the potential for some remote work
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Strive to provide the best customer experience every day
Dispatch service requests to available technicians; act as liaison between technician and customer service team members
Efficient call handling and support to assist in driving positive field productivity
Key and maintain accurate customer service history and service call records
Assist daily with requesting locates as needed
Access, input and manage data in CSG, WFX, and ACSR, PenguinData
Close work orders using proper solution and clear codes
Ad hoc reporting as requested
Support administrative functions of the office
Other duties as assigned
Requirements
1+ year(s) of administrative support, transportation administration, office support or related experience
Proficient with Microsoft Office Suite or related software
Bilingual (English/Spanish) fluency a plus
Permitting experience a plus
Ability to learn and utilize role specific equipment and software
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced environment
Ability to work independently, prolonged periods of sitting at a desk and working on a computer while utilizing telephones, smart phones and headsets
Valid form driver's license with satisfactory driving record (free from suspensions or revocations)
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Memphis, TN (http://maps.google.com/maps?q=Memphis+TN+USA) •Drop Bury
Job Type
Full-time
Description
TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team in Memphis, TN. The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced, always growing environment. If this sounds like you, we would love to connect!
Why TAK?
Full Time schedules between 7am-6pm CT, Monday-Friday
Paid Weekly
In-office position with the potential for some remote work
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Strive to provide the best customer experience every day
Dispatch service requests to available technicians; act as liaison between technician and customer service team members
Efficient call handling and support to assist in driving positive field productivity
Key and maintain accurate customer service history and service call records
Assist daily with requesting locates as needed
Access, input and manage data in CSG, WFX, and ACSR, PenguinData
Close work orders using proper solution and clear codes
Ad hoc reporting as requested
Support administrative functions of the office
Other duties as assigned
Requirements
1+ year(s) of administrative support, transportation administration, office support or related experience
Proficient with Microsoft Office Suite or related software
Bilingual (English/Spanish) fluency a plus
Permitting experience a plus
Ability to learn and utilize role specific equipment and software
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced environment
Ability to work independently, prolonged periods of sitting at a desk and working on a computer while utilizing telephones, smart phones and headsets
Valid form driver's license with satisfactory driving record (free from suspensions or revocations)
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.