OEM Factory Technical Representative

WHAT YOU'LL DO As our OEM Factory Technical Representative, you'll receive direct outreach from our OEM partners in the Southeast region and provide front-line support for installation, commissioning, training, troubleshooting, and technical needs. You'll support our customers by: Holistically planning and completing new product integrations and ongoing installations with OEM partners in the region Presenting technical training to partners and end-users and responding directly to troubleshooting inquiries by phone and email Performing full installations of our product for demonstration and training purposes, which includes both mechanical and electrical aspects Performing sea trials and commissioning while recording system performance data Providing customer feedback to engineering for continual process and product improvement Caring for and maintaining company vehicle including scheduling preventative maintenance, submitting a monthly mileage log, and keeping the vehicle in a clean and presentable condition Maintaining the highest standards of safety, quality of work, personal presentation and be a superb representation of the Seakeeper brand WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you Here are a few other specifics you'll need to have to succeed. MUST-HAVES High School Diploma or equivalent A minimum of 2 years of experience as a marine technician Reside in the state of Florida. Preference will be given to candidates in the greater Fort Myers area Proficient in using Microsoft Office products including Outlook, PowerPoint, and Word A constant positive, professional, and customer-centric attitude Self-motivated, professional, responsive, resourceful and flexible Strong verbal and written communication skills Possess and maintain a valid driver's license Ability to obtain a passport, lift 70 pounds, drive extended distances (periodically up to 8-12 hours, commonly 2-4 hours), and work on extended business trips including some nights and weekends Ability to work in confined areas (such as engine rooms, equipment spaces, bilges on board various types of marine vessels) including climbing up/down ladders, stooping, bending, lying down, and working in challenging conditions NICE-TO-HAVES Experience working with OEMs in a factory support role Bilingual in English and Spanish Degree from a college or technical school NMEA and ABYC certifications Previous experience with creating documentation, technical writing, promoting process improvement, managing processes, and problem-solving Captain's License MORE DETAILS YOU'LL WANT TO KNOW On-the-job training will be provided (we will help you become the Seakeeper expert) Travel can be expected up to 70% of the time, including some nights and weekends It isn't common, but you could be called on to travel internationally to support global service team needs Telecommuting is expected of this position, with periodic visits to the corporate offices This role will report to the Applications Engineering Manager, based in Fort Myers, FL WHY YOU'LL LOVE IT HERE It's true that we make extraordinary products, but our favorite part about Seakeeper is our people We believe in participative leadership. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. Great ideas can strike at any moment, and when you have one, you're empowered to speak up We are constantly pushing (or crushing) boundaries. Stagnant or bored are about as opposite from Seakeeper as you can get We move quick and if there is something that can be improved upon, we jump on it. WHO WE ARE 71% of our Earth is covered by water and we want everyone to make the most of it. That's why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Seakeeper Ride, a Vessel Attitude Control System, eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone on board. Seakeeper was founded in 2008, growing from a start-up operation to the worldwide leader in stabilization thanks to its popular line of gyro stabilizers. Seakeeper Ride launched in 2022 and is the first product deviation from that line, bringing the magic of Seakeeper to boats while underway. There's a long runway of growth ahead as more and more OEMs adopt Seakeeper Ride as standard equipment and we work to make aftermarket refits a reality. Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industryagain? Come on and apply, we are ready for you Sign up to receive email updates about Seakeeper's current open job opportunities: www.seakeeper.com/job-sign-up Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.