Amazon
Infrastructure Delivery Manager I, ID-Deploy
Amazon, Canton, Mississippi, United States, 39046
Infrastructure Delivery Manager I, ID-Deploy
Job ID: 2832367 | Amazon Data Services, Inc.Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.
The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as driving low voltage structured cabling across the Amazon data center platform.Key Job Responsibilities
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.Manage inbound capacity from receiving through deployment stages.Manage the installation network and cabling infrastructure in a data center environment.Guide, train and educate staff on the best practices related to all service owner issues.Manage tasks and deliverables across small to large-size projects.Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.Provide weekly report to the data center manager.Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.Recruit and train data technicians to ensure appropriate staffing levels.Host weekly staff meetings.Drive compliance to Amazon performance management requirements.About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS
Bachelor's degree or equivalent combination of education and experience.2+ years of experience in an IT Function or similar role.2+ years of experience in management/team lead/training function.PREFERRED QUALIFICATIONS
6+ years in a data center technology role.Experience with building physical data center such as copper/fiber cabling.Experience developing operational metrics to drive efficiencies.Experience representing your team/technical area to senior management.Experience in contributing to the definition and implementation of automation opportunities within a deployment/build environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2832367 | Amazon Data Services, Inc.Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.
The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as driving low voltage structured cabling across the Amazon data center platform.Key Job Responsibilities
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.Manage inbound capacity from receiving through deployment stages.Manage the installation network and cabling infrastructure in a data center environment.Guide, train and educate staff on the best practices related to all service owner issues.Manage tasks and deliverables across small to large-size projects.Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.Provide weekly report to the data center manager.Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.Recruit and train data technicians to ensure appropriate staffing levels.Host weekly staff meetings.Drive compliance to Amazon performance management requirements.About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS
Bachelor's degree or equivalent combination of education and experience.2+ years of experience in an IT Function or similar role.2+ years of experience in management/team lead/training function.PREFERRED QUALIFICATIONS
6+ years in a data center technology role.Experience with building physical data center such as copper/fiber cabling.Experience developing operational metrics to drive efficiencies.Experience representing your team/technical area to senior management.Experience in contributing to the definition and implementation of automation opportunities within a deployment/build environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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