Aramark
IT Sr Analyst
Aramark, Phila, Pennsylvania, United States, 19117
Job Description
The IT Sr Analyst has significant responsibility around system maintenance and supporting critical business applications. Adheres to consistent process and standardizations which enhance the overall IT value proposition.Job Responsibilities
Significant responsibility in system maintenance and supporting critical business applicationsAdheres to consistent process and standardizations which enhance the overall IT value propositionResponsible for proactive support and maintenance around Point of Service systemsProvides technical support of the application, interfaces, and any customizationsSupervises support issues, ensures resolution plans and reports progress to managementProactively maintains systems and carries out preventative maintenance plansSupervises system status and reacts to issues as they ariseWork with users to define and evaluate business needs, challenges and inefficiencies that may be resolved through automated solutionsAnalyze, review, and alter systems, programs, and applications to increase operating efficiency or to adapt to new requirementsResponsible for communicating any defects to vendors and application owners and for coordinating testing and implementation of fixesDevelops and implements test and quality assurance strategies and plansWorks closely with others to ensure service levels are being met and risk to the business is minimalEnsures that accurate version control is closely adhered to and that operational risk is minimized accordinglyCommunicates with site users regarding any system enhancements and or scheduled upgradesParticipates in technical and functional training classes as necessary or requiredInstalls, tests and tunes software and hardware related to database management systemsSchedules and performs upgrades to databasesAt Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications
At least 2-4 years of progressively responsible experience including, but not limited to, in-depth, hands-on expertise with large and sophisticated systems
Requires a bachelor?s degree or equivalent experience
Requires strong analysis, organization, communications, interpersonal, customer service, problem-solving and project management skills
Requires experience with hospitality customer technologies
Education
About Aramark
Our MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
The IT Sr Analyst has significant responsibility around system maintenance and supporting critical business applications. Adheres to consistent process and standardizations which enhance the overall IT value proposition.Job Responsibilities
Significant responsibility in system maintenance and supporting critical business applicationsAdheres to consistent process and standardizations which enhance the overall IT value propositionResponsible for proactive support and maintenance around Point of Service systemsProvides technical support of the application, interfaces, and any customizationsSupervises support issues, ensures resolution plans and reports progress to managementProactively maintains systems and carries out preventative maintenance plansSupervises system status and reacts to issues as they ariseWork with users to define and evaluate business needs, challenges and inefficiencies that may be resolved through automated solutionsAnalyze, review, and alter systems, programs, and applications to increase operating efficiency or to adapt to new requirementsResponsible for communicating any defects to vendors and application owners and for coordinating testing and implementation of fixesDevelops and implements test and quality assurance strategies and plansWorks closely with others to ensure service levels are being met and risk to the business is minimalEnsures that accurate version control is closely adhered to and that operational risk is minimized accordinglyCommunicates with site users regarding any system enhancements and or scheduled upgradesParticipates in technical and functional training classes as necessary or requiredInstalls, tests and tunes software and hardware related to database management systemsSchedules and performs upgrades to databasesAt Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications
At least 2-4 years of progressively responsible experience including, but not limited to, in-depth, hands-on expertise with large and sophisticated systems
Requires a bachelor?s degree or equivalent experience
Requires strong analysis, organization, communications, interpersonal, customer service, problem-solving and project management skills
Requires experience with hospitality customer technologies
Education
About Aramark
Our MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.