Coordinator, HS Performance Improvement and Safety- University Hospital

Overview USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community. Responsibilities The Performance Improvement (PI) and Safety Coordinator leads and facilitates performance improvement and safety initiatives; abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values; maintains accurate, complete & confidential information utilized in the hospital Quality Assurance and Performance Improvement program and adheres to hospital policies including confidentiality; flexible scheduling to include overtimc as needed is required to complete time sensitive interviews, debriefs, workflow assessment, etc; ensures on-time completion of deliverables; highly organized and skilled at managing numerous details for multiple projects; accurately processes detail-oriented work with advanced problem-solving skills, ability to think quickly and implement plans/structure for accomplishing work; communicates and demonstrates compassionate facilitation when working with physicians, leadership, patients, families, and co-workers; identifies, facilitates, and executes improvement projects that align with the strategic priorities of the healthcare system; applies various PI methodologies (LEAN, Six Sigma, Design Thinking, Model for Improvement. etc.) to lead teams in design, data collection, analysis, data reporting and facilitation of PI methodologies for assigned health system projects; advises health system organizational and entity leaders on performance improvement and patient safety initiatives; applies advanced PI and facilitation skills to innovate prevention of harm and implementation of evidence-based practice; provides subject matter expertise in the concepts ofperformance improvement, safety, and patient/family engagement; generates and analyzes complex data using Statistical analysis and data visualization to identify opportunities for improvement; supports and participates in root cause and system analysis of sentinel, adverse, or near miss occurrences to discern improvement opportunities, as needed; drives organizational change by identifying opportunities for improvement in processes, care delivery or documentation; engages executive leaders, staff, campus expert resources, and professional national organizations to design and implement improvement efforts that lead to publication; coordinates with medical staff and other multidisciplinary departments to conduct concurrent and retrospective case reviews for Clinical Safety and PI initiatives to identify process issues, care issues, and validation ofdata to be uploaded to reporting entities; creates reports and presents results and activities to administration, medical staff and other internal and external parties to highlight opportunities to focus improvement efforts and system resources; organizes and implements effective methods to teach safety and PI concepts, including Simulation, role-playing, use of technology, and gamification; leads IT system redesign to support evidence-based care, improved workflows, analytics, Revenue Cycle, EMR, and patient- centered modalities; maintains and applics current knowledge of Joint Commission/CMS standards/regulatory requirements related to PI and Safety; collaborates with system leadership in the development of departmental and organizational dashboards; communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone; communicates relevant aspects of evidence-based standards and compliance to members of the health care team and medical staff committees; demonstrates excellent interpersonal verbal skills and writing skills; maintains accurate and complete records through documentation; uses internet, email, databases, spreadsheets, word processing and presentation programs; accepts and completes all duties positively and without conflict; cooperates, helps others and improves the performance of the department; completes all mandatory unit, educational and hospital requirements; utilizes cost effective practices in perforrning all aspects of the job; adheres to current Infection Control and Safety Standards; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required. Qualifications Master's degree in health informatics, engineering, nursing, or a related field and five years of acute health care professional experience with a clinical background that would facilitate assessment of patient care for coordination of quality projects. Project management experience required. Performance Improvement and safety experience preferred. Equal Employment Opportunity/Affirmative Action Employer USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.