Business Systems Manager

Business Systems Manager Location : Location US-OH-Avon Requisition ID 2024-8603 Category Information Technology Mgmt Segment Kaman Aerospace Shift Shift 1 of Openings 1 Posted Date 5 hours ago(11/15/2024 9:26 AM) Overview Involve various aspects of manufacturing and business system management including strategic planning and team coordination. Reports to the Division Controller, Director of Accounting and Chief Compliance Officer. SCOPE/SUPERVISION AND INTERACTION: ____ Has Direct Reports X Does Not Have Direct Reports Essential Duties and Responsibilities System Management and Maintenance: Oversee the implementation, configuration, and maintenance of business systems. Ensure all systems (IFS) are up-to-date and functioning optimally. Integration Efforts: Manage the integration of different business applications to ensure seamless data flow and functionality across the organization for efficiency and secure access. Vendor Management: Collaborate with software vendors to negotiate contracts, manage relationships, and ensure adherence to service level agreements (SLAs). Project Management: Lead and manage system-related projects, including upgrades, migrations, and new implementations. Develop project plans, allocate resources, and monitor progress. Process Improvement: Identify opportunities to enhance system efficiency and business processes. Implement improvements that align with organizational goals. User Support and Training: Provide technical support to end-users. Develop and deliver training programs to ensure that employees effectively use business systems. Data Management and Reporting: Ensure data integrity and accuracy within business systems. Generate reports and conduct analysis to support business decisions. Compliance and Security: Ensure that all business systems comply with industry regulations and internal security policies. Conduct regular audits and risk assessments. Collaboration: Work closely with other departments to understand their system needs and provide solutions that enhance productivity and efficiency. Budget Management: Develop and manage budgets for system-related projects and maintenance. Ensure cost-effective use of resources. Qualifications Education & Experience: Bachelor's degree in information systems or related field is required. Demonstrated ability to perform the essential functions of the job, typically acquired through five years of experience. Knowledge, Skills & Abilities: Technical Skills: In-depth knowledge of enterprise business systems (e.g., ERP, CRM), database management, and system integration. Familiarity with programming languages (SQL, Python) and cloud computing platforms. Analytical Skills: Strong analytical and problem-solving abilities to identify system inefficiencies and develop effective solutions. Proficiency in data analysis and business intelligence tools. Project Management: Expertise in project management methodologies (Agile, Waterfall) and tools (MS Project, Jira, Trello). Ability to manage multiple projects simultaneously and deliver results on time. Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders. Capability to develop clear and concise documentation. Leadership: Strong leadership and team management skills to guide technical teams, manage vendor relationships, and drive cross-functional projects. Attention to Detail: Keen attention to detail to ensure data accuracy, system reliability, and compliance with relevant standards. Business Acumen: Understanding of business processes, strategic planning, and organizational goals. Ability to align technology solutions with business objectives. Adaptability: Willingness to stay updated with industry trends and emerging technologies. Ability to adapt to changing business environments and technology advancements. Proficiencies: A wide range of tools and technologies that facilitate system management, integration, and optimization. Key tools include: Enterprise Resource Planning (ERP) Systems: IFS is highly preferred are critical for managing business processes and data. Customer Relationship Management (CRM) Systems: Salesforce, HubSpot, and Zoho CRM help manage customer interactions and data. Project Management Software: Tools like Jira, Trello, Asana, and Microsoft Project are essential for planning, executing, and monitoring projects. Database Management Systems: Knowledge of SQL, Oracle, MySQL, and other database systems for maintaining and querying databases. Data Analytics and Business Intelligence Platforms: Proficiency in using tools like Power BI, Tableau, and Google Analytics for data analysis and reporting. Integration Platforms: Experience with integration platforms such as MuleSoft, Dell Boomi, or Zapier to connect disparate systems and automate workflows. Cloud Computing Services: Familiarity with cloud platforms like AWS, Azure, and Google Cloud for implementing scalable and resilient business solutions. Collaboration Tools: Proficiency in using tools like Slack, Microsoft Teams, and Zoom for communication and collaboration across teams. Security and Compliance Tools: Tools for monitoring, assessing, and ensuring system security and compliance, such as Qualys, Splunk, and Norton Security.