Logo
Software Guidance and Assistance, Inc.

Technical Writer

Software Guidance and Assistance, Inc., Campbell, California, us, 95011


Software Guidance & Assistance, Inc., (SGA), is searching for a Technical Writer for a Contract assignment with one of our premier SaaS clients in a Remote Role . Are you excited to build an amazing developer documentation experience? Adobe Firefly Services encompasses Adobe's Generative AI APIs (e.g., Text2Image, GenExpand, Object Composite) as well as creative workflow APIs (e.g., Photoshop Remove Background, Lightroom AutoTone, InDesign Data Merge) designed to provide enterprise developers the ability to build highly scalable workflows for creative teams. As a Technical Writer for Adobe Firefly Services, you will drive our documentation strategy, starting with the information architecture and extending to identifying the most crucial content. You will define documentation standards, process improvements and champion adoption. You will collaborate with cross-functional teams, ensuring documentation is comprehensive, accurate, of high quality, and strategically aligned to meet the diverse needs of our developer community while reflecting our company's voice, tone and values. Responsibilities : One of your primary responsibilities will be the review of a wide range of technical content created by product service engineering and technical teams. This includes API References, onboarding materials like Quick Starts, and Tutorials and Guides. You will also be a partner in creating, editing and reviewing Code Samples and Project Templates with product teams. And you will work closely with our product and engineering teams to ensure that our documentation is optimized for search and discoverability, making it easy for our customers to find the information they need. You will be responsible for the documentation release process and content updates, ensuring all changes are made timely and efficiently. Additionally, you will handle pull requests from the community, keeping our documentation up-to-date and accurate. You will also have the opportunity to identify and operationalize documentation optimization areas using new technologies such as AI to help you scale. This is an exciting opportunity to work with groundbreaking technologies and help craft the future of technical writing. If you are passionate about technology, have a keen eye for detail, and are committed to producing high-quality documentation, then we want to hear from you. Required Skills : Love for writing and proofreading technical content, with high attention to detail and resolve to produce high-quality work Proficient in both spoken and written English Experience detailing APIs and Web technologies, showing familiarity with modern content guidelines, documentation release processes and management tools. OpenAPI and related tools experience is a must. Experience with HTML/CSS/Markdown language. Experience with git and GitHub. Basic understanding of JavaScript and Web concepts, and able to test small snippets of code (e.g., cURL/Postman) Ability to thrive in a fast-paced setting with teams from different areas, flexible to work with multiple time zones such as US, Europe, and India 6 - 9 Years of Experience Education: Bachelor's Degree or above. Focus in Computer Science or Information Technology is preferred. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.