Genuine Parts Company
Manager, Solutions Center
Genuine Parts Company, Earth City, Missouri, United States,
SUMMARY:Under general supervision, the Solutions Center Manager is responsible for leading thesales support team with their assigned location to support their customers and helpachieve defined sales goals. This role requires handling the administrative services ofsales and acts as liaison between customers, our sales force, and distribution.JOB DUTIES• Supervises, hires, trains, and disciplines the sales support team with the location.• Assists in servicing customers through familiarity and knowledge of products.• Ensures customer service is a focal point of every interaction.• Hires, builds, trains, and evaluates the team, as well as driving accountability.• Works closely with the outside sales group to develop and grow the business.• Works with other managers to share knowledge, identify best practices, and cultivateopportunities to grow.• Analyzes inventory for opportunities to increase turns and grow sales.• Prioritizes tasks, coordinates work flow, and shifts resources as necessary to supportcustomers.• Identifies training needs of the team and coordinate as necessary.• Sets goals and tracks measures across the team.• Maintains audit and inventory performance at location.• Monitors and identifies opportunities to improve financial performance.• Implements and ensures all safety guidelines are followed.• Maintains key relationships with other internal managers.• Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a bachelor's degree and three (3) to five (5) years of related experience orequivalent combination.KNOWLEDGE, SKILLS, ABILITIES• Proficient in Microsoft Office.• Ability to train and effectively build a team.• Meet deadlines and manage time effectively.• Mechanical/technical aptitude.• Industrial sales experience a plus.• Exemplary work ethic and decision making ability.• Knowledge of different hoses and thread configurations a plus.• Epicore P21 experience.• Basic hydraulic knowledge a plus.• Bilingual (English/Spanish) a plus.PHYSICAL DEMANDS:LICENSES & CERTIFICATIONS: None required.SUPERVISORY RESPONSIBILITY: 0-5 Direct Reports5-10 Direct ReportsBUDGET RESPONSIBILITY: NoCOMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage,401(k), tuition reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Not the right fit?
Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.