Business Analyst I

Job Descriptions: I. Position Purpose/Scope: What are the key objectives of the position? Oversees the business process analysis, cost/benefit analysis, design, and simulation for small-medium sized projects. II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the positions key objectives. Partners with business units to analyze current operational procedures, identify problems, and learn specific input and output requirements such as forms of data input, how data is to be processed, and how the results will be managed. Serves as a Subject Matter Expert on current "as-is" process and works with the business to define the "to-be" process. Partners with the global network to ensure synergies with existing systems and alignment with group strategy. Reviews and analyzes system capabilities, workflow, and scheduling limitations to determine if requested program or program changes are possible within existing system. Identifies and differentiates system configuration from programming solutions. Prepares time and cost estimates for completing projects. Writes detailed functional specifications for program development. Performs and documents system configuration. Coordinates system interface design and development. Provides on-call support as needed. Prepares and/or coordinates technical reports, process documentation, test plans, training needs assessment, and implementation plans. Supports Client Department Manager, Process IT with the management of specific elements of projects to schedule following systems development methodology; accountable for efficient and maintainable results that meet business requirements. Researches, coordinates feasibility studies and makes recommendations on process changes and automation in support of improving business processes and cost savings. Ensures target achievement is consistently attained. Creates process change by integrating new processes with existing ones. Recommends and facilitates quality improvement efforts. Stays up to date on future innovations, technical trends and applies this to direct future changes. Has knowledge of the solutions available as well as best practices for the business processes. Serves as an IT project manager for small-medium sized projects overseeing resources assigned, conduct status meetings, and effectively communicates the project status to stakeholders as delegated by the Client Department Manager, Process IT. Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget. Works closely with the business to understand the business requirements to determine the correct system design. Prepares business process mapping and function design. Prepares identification of gaps in the business process. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists and recommends business process redesign and documentation as needed. Translates high level business requirements into functional specifications for IT development. Assists Client Department Manager, Process IT with negotiation agreements and commitments by facilitating communication with the business and design. Serves as a liaison between the business and development to ensure the technical solution meets the business needs as delegated by the Client Department Process IT. Maintains a high level of understanding of the organization's business processes and requirements. Performs other duties as assigned by Client Group operations supervisor. III. Position Competencies: A) Education: BA or BS degree in Computer Science, Information Technology, Science, or Business or the equivalent of 4 years of experience in an IT application or infrastructure role. B) Experience: 3+ years of experience with IT governance and the system development life cycle. 3+ years of experience planning, analyzing, testing and designing IT solutions. 3+ years of project leadership or system responsibility experience in an IT environment 3+ years of systems analysis experience. 3+ year's experience working in a team-oriented, collaborative environment C) Training: Training in systems used in assigned area of responsibility (preferred). Project Management training (preferred). D) Licenses and/or Certifications: N/ E) Knowledge/Skills/Abilities: Basic = less than 1 year of experience/training needed; Intermediate = 1 - 3 years of experience/some training may be needed; Advanced = 3-5 years experience/no training needed; Expert = 5+ years experience/able to train others. Basic knowledge of database, operating systems and IT relevant infrastructure. IV. Primary Work Location/Shift: (If > 1 location, indicate % of time spent at each location.) Plant Spartanburg - 90% Other Client locations - possibly up to 10% V. Physical Demands - Examples are: 1) Transports materials or inspects building, equipment and other items; 2) operates computers or other office equipment'; and 3) sits or stands for prolonged periods of time. Physical demands should be described in terms of what has to be done and not in terms of physical or mental attributes.) Identify the key physical demands required to perform the essential function(s) of the job and indicate whether the responsibility is performed occasionally ( "O"), frequently ( "F"), or constantly ( "C"). Normal office working conditions using desktop computer ( "C ") Operates PCs for normal software work ( "C ") Sits for prolonged period of time ( "F ") Works in manufacturing area ( "O ") Travels Internationally ( "O ") VI. Environmental Demands - Examples are: 1) Works with irritant chemicals, gases, etc.; 2) Works shifts or variable work hours; 3) Wears protective clothing or respiratory protective equipment; 4) Works in extreme heat or cold conditions; 5) Exposure to loud noises; 6) Performs work in a normal office setting). Identify the key environmental demands required to perform the essential function(s) of the job and indicate whether the responsibility is performed occasionally ( "O"), frequently ( "F"), or constantly ( "C"). Performs work in a normal office setting ( "C ") Works normal shift schedules with overtime and on-call activities ( "F ") Wears necessary protective equipment when working or walking through production area ( "F ").