Ruggable
Senior Manager of Quality
Ruggable, Los Angeles, California, United States, 90079
About Ruggable:
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home dcor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary:
As the Sr. Manager of Quality, you will be responsible to ensure that Ruggable maintains its rigorous high-quality standards. This includes developing, managing and elevating the overall quality assurance program. This role will maintain consistency and product excellence across the entire supply chain and work in conjunction with key external/internal partners. This person will sit on the Supply Chain leadership team and act as a core member to devise overall strategy and execution.
What You'll Do:Ensure execution of quality audits of our chain partners including management of action items resulting from these auditsManage in-house team for counter-sourcing testing, verification, and complianceAct as key member of the omni channel growth team to ensure all compliance and quality standards are meet for new channels and partnersImplement and manage robust abilities for 2nd and 3rd tier vendor compliance and quality visibility and verificationMaintain and control RCA and CAP processes and communicationManage and meticulously control documentation related to audits, finished goods and raw materials COAs, testing documents, specs and other core documentsCreate the process, document the SOP, and audit the protocol for product quality complaints, ensuring appropriate data records and verifying that the supply chain is tested regularlyManage, audit and maintain records of all protocols for obsolete inventory including components (e.g destruction/disposition protocol)What You'll Need to Have:
Required:
A minimum of 8 years prior experience in textile quality assurance, quality control or manufacturing is requiredDemonstrated knowledge of current Good Manufacturing Practices (cGMP)Team building and process creatorAbility to work in a fast-paced and evolving environmentProblem solving aptitude, with ability to communicate in a method that is clear and conciseExcellent analytical capability with strong attention to detailExperience working with third party certification labsPrecise, accurate, and well organizedPreferred:
Rug experience or apparelCompensation:
$120,000 - $140,000 per year base salaryAnnual bonus that varies based on level of roleEmployer matching (up to 3% of base salary) for company-sponsored 401K plan
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies:
Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home dcor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary:
As the Sr. Manager of Quality, you will be responsible to ensure that Ruggable maintains its rigorous high-quality standards. This includes developing, managing and elevating the overall quality assurance program. This role will maintain consistency and product excellence across the entire supply chain and work in conjunction with key external/internal partners. This person will sit on the Supply Chain leadership team and act as a core member to devise overall strategy and execution.
What You'll Do:Ensure execution of quality audits of our chain partners including management of action items resulting from these auditsManage in-house team for counter-sourcing testing, verification, and complianceAct as key member of the omni channel growth team to ensure all compliance and quality standards are meet for new channels and partnersImplement and manage robust abilities for 2nd and 3rd tier vendor compliance and quality visibility and verificationMaintain and control RCA and CAP processes and communicationManage and meticulously control documentation related to audits, finished goods and raw materials COAs, testing documents, specs and other core documentsCreate the process, document the SOP, and audit the protocol for product quality complaints, ensuring appropriate data records and verifying that the supply chain is tested regularlyManage, audit and maintain records of all protocols for obsolete inventory including components (e.g destruction/disposition protocol)What You'll Need to Have:
Required:
A minimum of 8 years prior experience in textile quality assurance, quality control or manufacturing is requiredDemonstrated knowledge of current Good Manufacturing Practices (cGMP)Team building and process creatorAbility to work in a fast-paced and evolving environmentProblem solving aptitude, with ability to communicate in a method that is clear and conciseExcellent analytical capability with strong attention to detailExperience working with third party certification labsPrecise, accurate, and well organizedPreferred:
Rug experience or apparelCompensation:
$120,000 - $140,000 per year base salaryAnnual bonus that varies based on level of roleEmployer matching (up to 3% of base salary) for company-sponsored 401K plan
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies:
Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.