Microsoft
Hardware Quality Engineer II
Microsoft, Austin, TX
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission.We are looking for a Hardware Quality Engineer II to join the team.As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Required Qualifications:7+ years relevant technical engineering experienceOR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experienceOR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience3+ years of direct engineering experience in hardware system issue resolution for GPU Servers. Other Qualifications:Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications:Patent or track record of engineering excellency.8+ years of work experience in managing manufacturing quality in the electronic industry. Versed in filtering through applicable debug data, like telemetry and logs to identify and investigate HW failure signatures. 8+ years of experience in working with the modern server architectures – includes understanding of GPU, CPU methods for failure analysis, debugging or validation.5+ years of system level server debugging with an understanding of power, system and network environments3+ years of direct GPU related engineering experience in issue debug/test log review. Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft will accept applications for the role until November 25, 2024. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.#AHSI#SHPE24MSFT#SCHIEDevelop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards. Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers. Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities. Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution.Establish Critical-to-Quality performance metrics to measure and improve product quality. Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met and improved. Other: Embody our culture and values.Employment typeFull-TimeWork siteUp to 50% work from homeRole typeIndividual ContributorDisciplineReliability EngineeringProfessionHardware Engineering