Tapestry, Inc.
Store Manager
Tapestry, Inc., Somerville, Massachusetts, us, 02145
Store Manager
Company:
TapestryCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.Responsibilities:Understands organizational objectives and makes decisions that align with Company priorities and values.Endorses, models, and develops team to deliver Coach’s Selling and Service expectations.Manages sales strategies, initiatives, and growth across all categories.Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers.Sets and communicates sales/productivity goals for the team, tracks store’s performance, and achieves sales through the team.Holds the management team accountable for floor supervisor productivity, personal productivity, and management contribution.Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals.Drives business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives.Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace.Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.Coaches team on how to incorporate trends into their selling experience with customers.Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward-thinking approaches.Develops both self and individual product knowledge skills and remains aware of current collections.Protects and drives the needs of the business at all times.Recruits and hires accordingly to understand the positive sales impact staffing has on the business.Ensures all daily tasks are completed without negatively impacting service of Coach standards.Additional Requirements:Experience:
1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.Education:
High school diploma or equivalent; college degree preferred.Technical:
Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)Physical:
Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.Schedule:
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.Coach is an equal opportunity and affirmative action employer.
#J-18808-Ljbffr
Company:
TapestryCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.Responsibilities:Understands organizational objectives and makes decisions that align with Company priorities and values.Endorses, models, and develops team to deliver Coach’s Selling and Service expectations.Manages sales strategies, initiatives, and growth across all categories.Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers.Sets and communicates sales/productivity goals for the team, tracks store’s performance, and achieves sales through the team.Holds the management team accountable for floor supervisor productivity, personal productivity, and management contribution.Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals.Drives business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives.Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace.Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.Coaches team on how to incorporate trends into their selling experience with customers.Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward-thinking approaches.Develops both self and individual product knowledge skills and remains aware of current collections.Protects and drives the needs of the business at all times.Recruits and hires accordingly to understand the positive sales impact staffing has on the business.Ensures all daily tasks are completed without negatively impacting service of Coach standards.Additional Requirements:Experience:
1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.Education:
High school diploma or equivalent; college degree preferred.Technical:
Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)Physical:
Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.Schedule:
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.Coach is an equal opportunity and affirmative action employer.
#J-18808-Ljbffr