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SS&C

PA2024327 - Software Support Engineer

SS&C, Kansas City, MO, United States

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Job Title: Software Support Engineer

Locations: Kansas City, MO | Hybrid 6x month

Get To Know The Team:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

  • We are seeking a Software Support Engineer within our Alternative Investments Client Support Team. This person will provide support for applications deployed in the private cloud.
  • Software Engineers in the Client Support team modify code in local, networked, cloud-based or internet-related applications.
  • They will also learn and support new applications and products as they are built and implemented.
  • Candidates will demonstrate problem solving skills, readiness to collaborate with internal teams including development and business teams, and an ability to design solution fixes and either implement them or collaborate on the implementation.
  • Successful candidates should possess strong technical skills and an ability to adapt to changing priorities.

What You Will Bring:

  • Bachelor's Degree in Computer Engineering, Computer Science, Management Information System or related field
  • Minimum 2-3 years equivalent work-related experience in a Full Stack Web Support role
  • Experience with a few of the following would be preferred, along with the aptitude to learn the others: Java, JavaScript frameworks such as Angular and ExtJS, HTML/CSS, JUnit, JPA, Spring, NodeJS, and any other modern languages you may work in
  • Additional experience with SQL, YAML, XML, JSON
  • Experience with modern source control tools such as GitHub and ticketing systems such as JIRA or ServiceNow.
  • Experience with bash, Git, Jira, ServiceNow, GitLab, GitHub
  • Exposure to Agile methodologies
  • Exposure to automated testing, BDD (Behavior Driven Development)/TDD (Test Driven Development).
  • Ability to determine root cause of end user reported issues/concerns and provide solutions to mitigate
  • Ability to be proactive, exercise appropriate judgement, and the ability to successfully meet deadlines
  • Knowledge of cloud fundamentals
  • Understanding of Microservices architecture using Spring and Spring Boot technology
  • A passion for continuous learning as well as the ability to learn quickly and apply new skills
  • Identify opportunities for improvement in current processes
  • A team player who communicates and collaborates well with others, both inside and across all related teams. Teams are often co-located - so communication across different cultures and backgrounds is a key for success.

Nice to have skills and experiences:

  • Knowledge of/experience in Financial Services Industry such as alternative investments, mutual funds, stock market, banking or insurance industries
  • Mainframe technical skill set a plus as collaboration across technical teams important: Cobol, DB2, JCL and NDM/FTP, Sterling File Gateway.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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