Tier 1-2 Help Desk

Randstad - [Customer Service Representative] As a Help Desk Representative at Randstad, you'll: Be responsible for assisting customers with a variety of problems while offering supportive sales techniques; Provide technical support and troubleshooting assistance to users; Respond to inquiries via phone, email, or chat regarding hardware and software issues; Diagnose and resolve problems or escalate to higher-level support when necessary; Maintain accurate records of issues and resolutions in the ticketing system; Guide users through step-by-step solutions and provide training when needed...Hiring Immediately >>