Strategic Systems
Field Service Technician ll
Strategic Systems, Cleveland, Ohio, us, 44101
End Client: MCPC/Metro Health
You could be just the right applicant for this job Read all associated information and make sure to apply.
Job Title: Field Service Technician ll
Location: Cleveland OH
Duration: 6+ months Contract
Shift timings: M-F 8-5
Job Description
IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devicesSmart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)Technician will travel to each client’s locationMaintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and PrinterWorks under general supervision3 years plus supporting Desktops, Laptops, and Printers.3 years plus of customer service experienceReliable Transportation (This is a driving position – reimbursed accordingly)Able to work weekends, staggered or late shifts possibly including evenings and/or weekendsPersonable as they will be interacting with a wide range of users and environmentsCan work on a ladder of lift and are able to lift to 50lbs.Able to work from a bent, crouched, or kneeled positionSmartphone with tethering/hot spot capabilitiesLaptopBasic Hand ToolsPossess a valid driver’s license Preferred.
You could be just the right applicant for this job Read all associated information and make sure to apply.
Job Title: Field Service Technician ll
Location: Cleveland OH
Duration: 6+ months Contract
Shift timings: M-F 8-5
Job Description
IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devicesSmart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)Technician will travel to each client’s locationMaintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and PrinterWorks under general supervision3 years plus supporting Desktops, Laptops, and Printers.3 years plus of customer service experienceReliable Transportation (This is a driving position – reimbursed accordingly)Able to work weekends, staggered or late shifts possibly including evenings and/or weekendsPersonable as they will be interacting with a wide range of users and environmentsCan work on a ladder of lift and are able to lift to 50lbs.Able to work from a bent, crouched, or kneeled positionSmartphone with tethering/hot spot capabilitiesLaptopBasic Hand ToolsPossess a valid driver’s license Preferred.