Quality Control Specialist

Who We AreWe're powering a cleaner, brighter future.Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.Are you in?Primary PurposePRIMARY PURPOSE OF POSITIONSupport the execution of quality assurance programs, plans, procedures, and guidelines for Asset Records Management. Collaborate with employees and contractors to ensure the achievement of business goals and objectives. Foster an environment that promotes high productivity and implements processes to apply suitable criteria during monitoring for consistency. Assist in the training and development of employees through classroom and online training, guided by patterns and themes identified through Quality Analysis.This role may require extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.Primary DutiesPRIMARY DUTIES AND ACCOUNTABILITIESSupport the execution of quality assurance programs, plans, procedures, and guidelines. Collaborate with employees and contractors to ensure the achievement of business goals and objectives. Foster an environment that promotes high productivity and implement processes to apply suitable criteria during monitoring for consistency. This role may require extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.Assist in the training and development of employees through classroom and online training, guided by patterns and themes identified through Quality Analysis.Participate in the development and implementation of Asset Records Management Quality Controls and Training. Align with business initiatives for internal and external stakeholders and contribute to strategic initiatives to ensure high levels of customer service, supporting BGE reliability and customer satisfaction goals.Support the effectiveness of quality assurance programs by completing observations and audits, identifying trends and issues, and contributing to strategic training and qualification plans.Assist the QA/QC team by maintaining a productive work environment and collaborating on business initiatives. Work with other BGE departments to address quality issues.Maintain technical knowledge and business acumen within your discipline or function to support the team effectively.Provide support to Sr. QA Control Specialists and Project Managers for presentations and forms required for project authorization.Job ScopeJOB SCOPESupport the execution and monitoring of quality assurance programs, ensuring compliance with established procedures and guidelines.Support employee training to enhance operational standards.Minimum QualificationsMINIMUM QUALIFICATIONSHigh School Degree or GED.Excellent oral and written skills.Ability to interact with all levels of Energy Delivery organization.Proven ability to resolve issues independently.Demonstrated analytical skills.Ability to develop performance indicators and perform appropriate analysis.Computer literacy, particularly in PC-based business software.Ability to lead others.Preferred QualificationsPREFERRED QUALIFICATIONSOne (1) year experience in Quality Assurance / Quality Control preferredDemonstrated experience in facilitating training and Quality assurance programsExperience in reading and interpreting Gas and Electric technical drawingsExperience using GE Smallworld, Asset Suite 8, CC&B and other BGE enterprise applications.BenefitsAnnual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $70,400.00/Yr. - USD $105,600.00/Yr.Annual Bonus for eligible positions: 10%401(k) match and annual company contributionMedical, Dental and Vision InsuranceLife and disability insuranceGenerous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)Long Term Incentive Plan for eligible positionsWellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursementReferral bonus programAnd much moreExelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at DandI@exeloncorp.com.