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DATTCO

2nd Shift Dispatcher

DATTCO, New Britain, Connecticut, us, 06051


2nd Shift Dispatcher

Department: Coach & Tour

Location: New Britain, CT

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3252265&source=3252265-CJB-0)

DATTCO has a full-time opening for a Dispatcher in our Coach & Tour Division. This is a 2nd shift position working from 4 PM to Midnight.

DATTCO was founded in 1924 and entered the motor coach charter business in 1964 with the New York World-s Fair. DATTCO is now New England-s largest private passenger transportation company. Our Coach & Tour Group operates 200 vehicles and drives 6 million miles annually. Learn more about us at www.dattco.com.

DATTCO Offers:

Family-oriented culture & team environment

Promotion opportunities - we promote from within

Medical & dental insurance

Life insurance

Flexible spending account

401k plan with company match

Paid time off

Paid holidays

Employee referral bonuses

Primary Responsibilities:

Work with supervisors to ensure on-time departure of all vehicles

Check-in drivers as they report to work including reviewing uniforms and providing work tickets

Providing information regarding Coach & Tour Division operations to customers and other staff

Utilizing GPS and dispatching software to monitor operations of routes for accuracy

Working with drivers and other staff to address service issues/failures in a timely manner

Review driver itineraries for accuracy and address driver questions/concerns promptly

Minimum Requirements:

Open availability to work mornings, nights, weekends and holidays, as required.

High school degree or equivalent

Bus operations experience preferred

Well-developed planning and organizational skills

Ability to handle multiple tasks simultaneously in a fast-paced environment

Detail oriented and customer focused

Proactive mentality towards problem solving

Strong phone and verbal communication skills along with active listening

Adaptability to different personality types

Ability to work with computer systems and follow specific business rules for data entry

Proficient in Microsoft Office (primarily Word, Excel and Outlook)

Ability to use internet or other tools to research trip and destination information

Ability to adapt to changing requirements at a moment-s notice

Must be able to work in a team environment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3252265&source=3252265-CJB-0)