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We Are Rosie

Media Operations Manager

We Are Rosie, San Francisco, California, United States, 94199


Company Description

Major online retailer

Job Description

Role:

Media Operations Manager

Duration:

6 months

Location:

fully remote (but confirming, we believe they prefer west coast candidates)

Hours/wk:

40

Hourly Rate:

$45

This will be a W2 EngagementBackground Check RequiredBenefits available.

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Job Description:

The Brand's Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Media Operations Manager to support our paid media and activation teams throughout our agency transition and related change management. The primary function of this role is to understand and anticipate the needs of our cross-channel media managers and in-house activation teams and provide operational support related to ad serving, account infrastructure and user permission management, and scaled workflows for Americas and global locales. This role will be auditing current processes, revising, evolving and documenting mechanisms as needed, based on our expanding priorities and media agency change management. They will partner across functions to aid in the transition, considering scaled approaches and reporting capabilities. They will help manage existing vendor relations with tech partners and global media agency teams and support new tools or mechanisms for increased operational efficiency.

This Media Operations Manager will play a pivotal role in access management and governance of key marketing assets for across social media platforms and DSP platforms for XCM and more widely across the company. They will be part of an innovative team focused on delivering results across a wide range of businesses and categories. They will support a team responsible for our end-to-end global media and social processes as we scale our operational capabilities.

Key job responsibilitiesAnalyzes, plans and implements short operational process improvements with long-term scale in mindIdentifies process gaps and inefficiencies. Communicates to stakeholders and updates workflows to address those needs in a timely mannerResearches, recommends and builds processes to aid in the translation of business objectives into functional requirements and solution designSupports pilot projects and internal case studies for trial usage improvement methods or approachesIdentify and propose opportunities for automation with product tech teams, considering the end user time or cost savingsDevelop process documentation and operating instructions to internal and external stakeholdersDevelop training guides and learning videos to distribute globally at scaleQualifications

Basic qualifications

3-5+ years of experience in a media or marketing operations rolePassion for mechanisms, problem solving and streamlining workflowsStrategic thinker with strong analytical skills and a bias towards data-led decision makingComfortable presenting to stakeholders with verbal and written communicationAbility to thrive in ambiguity, solve complex problems, and scale solutions effectively across an organizationA proven track record of inventing and simplifying in cross-functional capacitiesPreferred qualifications

Major media agency or client-side paid media experience highly desirable, ideally working with global stakeholdersExperience with Social Media Application administration including page/handle creation, ad account and user management.An understanding of billing processes from PO management to invoice reconciliation and accrualsCertification/Proficiency in Social Management Platforms like Sprinklr or SmartlyCertification/proficiency in SmartsheetSix Sigma Certification or Agile certificationProject/Program management certification (PMP, CAPM, CSM, etc)

Additional Information

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world's biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that's better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek's Fastest Growing Agencies in 2021.

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, marital status, or any other status protected under federal, state, or local law.