LingaTech
Desktop Support
LingaTech, Clearfield, Pennsylvania, United States, 16830
Location: Clearfield, PA - local candidates onlyPosition Type: Hybrid - 80% onsite and 20% remoteContract Length: 7 months, extension likely
Position Overview:The Workstation Specialist is based in Clearfield, PA and will provide advanced PC installation, support, and troubleshooting services for users across a five-county region. This role, requiring 80% onsite and 20% remote work, involves configuring and maintaining hardware, software, and network systems, as well as supporting mobile devices and telecommunications. Candidates must possess a valid driver's license, the ability to travel within and beyond the region, and strong technical expertise in LAN/WAN environments, Remedy ticketing systems, and premise cabling.
Required Skills:
2 years of experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.2 years of experience installing and supporting laptops/docking stations.2 years of experience installing and supporting multifunction print devices.2 years of experience with Remedy or similar ticketing system.2 years of experience with premise cabling (installing Cat5e/6 cable and terminations).Valid Driver's License.Ability and flexibility to travel to attend trainings, meetings, or assist other districts when required.Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environmentDisciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.Preferred Skills:
Experience with Cisco VPN router installation and support.Experience with Active Directory.Experience with Hyena System Management Software.Experience with Microsoft System Center Configuration Manager.Experience creating process documentation (strong writing skills).Experience in project management.Experience leading team deployments.Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities.Duties:
Install, configure, and troubleshoot PC hardware, peripherals, and software to meet user requirements.Deploy and maintain Cisco VPN routers, including the installation and configuration of Cisco AnyConnect VPN software.Assign workstation names in Active Directory and connect/disconnect PCs and printers to network or local devices.Upgrade PC equipment by replacing or adding components such as memory, hard drives, and I/O cards.Perform network cabling tasks, including installing, testing, and troubleshooting Cat5e/6 cables and terminations.Provide end-user training for newly deployed hardware and software, ensuring smooth adoption.Respond to workstation-related issues onsite and remotely, resolving problems and updating Remedy tickets.Support enterprise user account requests and address PC compliance through SCCM monitoring and reporting.Configure, issue, and support mobile iOS devices such as iPhones and iPads while maintaining updates via MDM.Maintain accurate inventory records in the Remedy Asset Management System and coordinate equipment logistics.
Position Overview:The Workstation Specialist is based in Clearfield, PA and will provide advanced PC installation, support, and troubleshooting services for users across a five-county region. This role, requiring 80% onsite and 20% remote work, involves configuring and maintaining hardware, software, and network systems, as well as supporting mobile devices and telecommunications. Candidates must possess a valid driver's license, the ability to travel within and beyond the region, and strong technical expertise in LAN/WAN environments, Remedy ticketing systems, and premise cabling.
Required Skills:
2 years of experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.2 years of experience installing and supporting laptops/docking stations.2 years of experience installing and supporting multifunction print devices.2 years of experience with Remedy or similar ticketing system.2 years of experience with premise cabling (installing Cat5e/6 cable and terminations).Valid Driver's License.Ability and flexibility to travel to attend trainings, meetings, or assist other districts when required.Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environmentDisciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.Preferred Skills:
Experience with Cisco VPN router installation and support.Experience with Active Directory.Experience with Hyena System Management Software.Experience with Microsoft System Center Configuration Manager.Experience creating process documentation (strong writing skills).Experience in project management.Experience leading team deployments.Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities.Duties:
Install, configure, and troubleshoot PC hardware, peripherals, and software to meet user requirements.Deploy and maintain Cisco VPN routers, including the installation and configuration of Cisco AnyConnect VPN software.Assign workstation names in Active Directory and connect/disconnect PCs and printers to network or local devices.Upgrade PC equipment by replacing or adding components such as memory, hard drives, and I/O cards.Perform network cabling tasks, including installing, testing, and troubleshooting Cat5e/6 cables and terminations.Provide end-user training for newly deployed hardware and software, ensuring smooth adoption.Respond to workstation-related issues onsite and remotely, resolving problems and updating Remedy tickets.Support enterprise user account requests and address PC compliance through SCCM monitoring and reporting.Configure, issue, and support mobile iOS devices such as iPhones and iPads while maintaining updates via MDM.Maintain accurate inventory records in the Remedy Asset Management System and coordinate equipment logistics.