ALTA IT Services
ISD Technician
ALTA IT Services, Vienna, Virginia, United States, 22180
ISD Technician
Do you have the right skills and experience for this role Read on to find out, and make your application.Location: 100% Onsite, reporting to Vienna, VAPay Rate: Open to Both C2C and W2 optionsPosition Type: Multiyear Contract
Job Description:• Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software• Familiarity with PC, Laptop, and Thin Client devices• Experience in document operating procedures and adept ticket notation ability• Experience with ServiceNow or equivalent ticketing system• Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.• Perform employee moves to include equipment tear-downs, installs, and cable management.• Ability to work independently and in a large group setting• Effective organizational, planning, and time management
Do you have the right skills and experience for this role Read on to find out, and make your application.Location: 100% Onsite, reporting to Vienna, VAPay Rate: Open to Both C2C and W2 optionsPosition Type: Multiyear Contract
Job Description:• Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software• Familiarity with PC, Laptop, and Thin Client devices• Experience in document operating procedures and adept ticket notation ability• Experience with ServiceNow or equivalent ticketing system• Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.• Perform employee moves to include equipment tear-downs, installs, and cable management.• Ability to work independently and in a large group setting• Effective organizational, planning, and time management