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Spruce Technology

Technical Product Owner/Business Analyst

Spruce Technology, New York, New York, us, 10261


The ISG Mainframe is 40+ years old, and the number of experts is decreasing over time. Systems are overly complex, dependent on outdated technology, and expensive. The Legacy Modernization Program mission is to renovate mainframe platforms to improve resiliency and time to market and enable meeting the challenges of scale and complexity over time, as well as mitigating expertise attrition risk to the firm, reducing risk by decommissioning the ISG mainframe. We have a culture of partnership and collaboration, and our team members are enthusiastic about learning the business and working closely with our users to help solve their problems.

Role description:We are looking for a technical product owner and business analyst for the Legacy Modernization Programs central teams (mainframe and distributed) which aim to provide central solutions to workstreams to accelerate platform renovation and decommission of mainframe applications by developing common solutions and helping system owners better understand their systems.

Primary Responsibilities:The candidate should be able to:'Develop and maintain a product vision in alignment with program goals.Define and communicate the product roadmap to stakeholders and development teams.Create, maintain and prioritize the product backlog based on business goals and customer needsCollaborate across the organization to deliver high quality productsCoordinate across various IT and Operations groups spread across North America / EMEA / Asia to understand project progress / issues / risks, and remediate critical issues to the program.Understand and document dependencies and communicate timeline impactsAct as the liaison between technical teams and stakeholders to ensure alignmentUnderstand the technical architecture and ensure it aligns with product requirementsMake informed tradeoff decisions between technical constraints and product goalsLead the planning and execution of feature development including Sprint planningEnsure the delivery of products and features meets the timelines and quality expectationsCommunicate product progress release plans and challenges to stakeholdersCreate communication materials to deliver information to different levels of the organization from the technologists and business users to senior managersGather feedback from customers and stakeholders to refine product featuresTrack product performance through KPIs and user feedbackCollaborate with the customer team together user feedback and ensure the product is solving real problemsThe role requires the candidate to have an understanding of program and project management fundamentals, process analysis and design best practices, system architecture principles, and data management.The need to balance work on multiple projects will make this role complex, challenging and rewarding.

Skills required:10+ years in product ownership, project/program management, and/or business analysisExperience working across multiple stakeholder groups to prioritize work and understand dependenciesExperience tracking and communicating program and project statusExcellent oral & written communication skills, people-interaction and stakeholder management skillsStrong Data Analysis capability.Ability to communicate complex analysis in a clear, precise and actionable mannerStrong analytical and problem solving skills, and comfortable working with a certain level of ambiguityAbility to multi-task with good organizational and time management capabilitiesExcellent in MS Office (Word, PowerPoint, Excel)Strong sense of ownership and accountability for workExperience working in Agile and Waterfall projectsBachelors in Computer Science or a related field Skills

Desired:Financial Services experience is a significant plusPrior experience in modernization projectsPrior experience of working in global and remote teamsSharepoint skillsJIRA skills

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

All full-time employees are eligible for the following benefits:Medical, dental, vision health benefitsLife Insurance and AD&D (paid by company)401k, Flexible and Dependent Care Spending Account plans.Paid-time Off or Paid Sick Leave (amount dependent on position level and if required by state).