HelloFresh
Food Safety and Quality Assurance Manager
HelloFresh, Aurora, Illinois, United States, 60505
The Food Safety and Quality Manager for Manufacturing is responsible for all supporting food safety and quality assurance related internal audits in adherence with regulatory standards. The position supervises and supports the salaried Food Safety and Quality Associate Managers/Supervisors. Additionally, the position supports in developing, implementing, and managing food safety and quality control systems designed to ensure compliance with internal and regulatory requirements. Essential FunctionsOversee the food safety quality system by coordinating cross functional departments and sites to achieve food safety and quality objectives with production procedures in cooperation with other managers to maximize compliance, product reliability and minimize costsCreate and manage the HACCP processes. Create and manage the SQF program. Conducting a management review of the food safety & HACCP system.Ensure a high level of internal and external customer service. Supports investigating (and correct) internal issues and complaints relating to food safety and quality.Supports managing the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.Performing internal audits.Develop, motivate, engage, coach, and inspire a team of FSQ Associate Managers and supervisors, creating a positive team dynamic that encourages all employees to provide feedback and drive change from withinMaintain accurate documentation regarding GMPs, HACCP, Holds, Calibration and any other FSQA requirements.Coach and train FSQ Associate Manager/Supervisors to follow company procedures and processes.Evaluate team productivity and accomplishments.Supports and addresses nonconformities from previous internal and external audits, following up on and closing preventive and corrective action requests.Interact with vendors and procurement to ensure food safety/quality of all purchased parts.Supports in creating, documenting, and implementing inspection criteria and procedures.Drive KPI improvements through a structured approach for continuous improvement.Support design, development, and implementation of food safety and quality control training programs.Provide and oversee inspection activity for products throughout the production cycle.Initiates RCA investigations, execute the RCA reporting and following up on and closing pending preventive and corrective action requests.Supports ensuring that organizational systems and training is in place.Support administering document control and configuration management system.Assisting the management team and providing FSQ support as necessary.Provide all employees with the necessary tools, proper training, and corrective direction.Understand and enforce requirements of SQF Quality Code and ensure that all staff is aware of their responsibilities / accountability as it relates to the SQF Quality CodeCompetenciesLeadership: Train and develop a large group of salaried and hourly employees Performance Management: for assigned production lines.Problem Solving/Analysis Results DrivenCommunication Proficiency: speak to employees with tact and diplomacy. Time Management: Tracking/monitoring production and maintaining productivity.Technical Capacity: Computer literacy to input information into the computer. Microsoft Office, Google sheets, Slack, and Warehouse management system (WMS) software.Learning Orientation: Able to take direction and relay information to employees.Successful completion of the Food Safety Manager certification course within year of employment.Required Education and ExperienceA Bachelor's degree in Engineering, Food Science, Biology, Management or other relevant subjectsAt least 5 years of work experience in quality assurance should be combined with a demonstrated track-record of accomplishments as an FSQA leader, and with satisfying customers in technology-driven, developing companies.Extensive knowledge of principles and applications of FSQA programs including GMP, HACCP, Sanitation, Continuous ImprovementExperience leading a team of managers, coaching and training the team.Strong attention to detail and data driven mindset.Up-to-date knowledge on FDA and GFSI guidelinesSQF practitioner and/or experience with SQFFood Safety Manager certification a plusBilingual in Spanish is a plusThis job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.#factor #JD1008