Nesco Resource
Credit and Collections Specialist CO
Nesco Resource, Westminster, Colorado, United States,
The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.**
End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for the client.Majority of time will be spent on collection *
* calling customers, sending statements, sending reminder notices and invoices, and taking customer paymentsProcess credit applications and approve/recommend credit limitsReview sales orders on credit hold for approval from holdA/R account reconciliationDispute managementProcess credit card transactions and monitor monthly auto-pay activityContact with customers via telephone as well as a balanced use of e-mailLog all customer contacts and collection activities into collection software systemMake recommendations on monthly bad debt reservesBe an advocate for the customer by liaising between applicable client business units (BUs), the Order-to-Cash team, and the customerEnsure a smooth process flow while maintaining a high level of customer serviceManage risk by creatively driving win/win situations between the client and customersThird party agency collection placement and bankruptcy processes and documentationProduce reports as requested by the CMA or any other internal customers such as BU controllersParticipate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companiesConsistently improve productivity and efficiency through process improvement initiatives, time management and change managementAll other duties as assigned***** 5 years of related experience in credit & collections, customer service showing increasing responsibilitiesPortfolio management experience in a publicly traded company with significant end user sales activitiesStrong analytical, math, and account reconciliation skillsExperience with Oracle, NetSuite, and GetPaid preferredExpert level ability in Microsoft office and Google Sheets, Docs, SlidesNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for the client.Majority of time will be spent on collection *
* calling customers, sending statements, sending reminder notices and invoices, and taking customer paymentsProcess credit applications and approve/recommend credit limitsReview sales orders on credit hold for approval from holdA/R account reconciliationDispute managementProcess credit card transactions and monitor monthly auto-pay activityContact with customers via telephone as well as a balanced use of e-mailLog all customer contacts and collection activities into collection software systemMake recommendations on monthly bad debt reservesBe an advocate for the customer by liaising between applicable client business units (BUs), the Order-to-Cash team, and the customerEnsure a smooth process flow while maintaining a high level of customer serviceManage risk by creatively driving win/win situations between the client and customersThird party agency collection placement and bankruptcy processes and documentationProduce reports as requested by the CMA or any other internal customers such as BU controllersParticipate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companiesConsistently improve productivity and efficiency through process improvement initiatives, time management and change managementAll other duties as assigned***** 5 years of related experience in credit & collections, customer service showing increasing responsibilitiesPortfolio management experience in a publicly traded company with significant end user sales activitiesStrong analytical, math, and account reconciliation skillsExperience with Oracle, NetSuite, and GetPaid preferredExpert level ability in Microsoft office and Google Sheets, Docs, SlidesNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.