Blue Shield of California
Case Management - Behavioral Health Nurse
Blue Shield of California, Long Beach, California, United States, 90802
Your Role
Schedule is Mon-Fri 10am-7pm
The Behavioral Health Registered Nurse Case Manager will report to the FEP Department Manager. In this role you will determine, develop, and implement a plan of care based on accurate and comprehensive assessment of the member’s needs. The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members’ care including clinical nurses and treating physicians.
Your Work
In this role, you will:
Coordinates care for Lower Level of Care such as Residential Treatment, Partial Hospitalization Program, Intensive Outpatient Program, other outpatient services, and community programs as appropriate
Research and design treatment/care plans to promote quality of care, cost effective health care services based on medical necessity complying with contract for each appropriate plan type
Provide Referrals to Quality Management (QM), Disease Management (DM) and Appeals and Grievance department (AGD)
Recognize the clients right to self-determination as it relates to the ethical principle of autonomy, including the client/family's right to make informed choices that may not promote the best outcomes, as determined by the healthcare team
Design appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access and cost-effective outcomes
Initiate and implement appropriate modifications in plan of care to adapt to changes occurring over time and through various settings
Applies detailed knowledge of FEP PPO and Blue Shield of California's (BSC) established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case
Performs effective discharge planning and collaborates with member support system and health care professionals involved in the continuum of care
Provides disease management education on core chronic conditions (Diabetes, Heart Failure, COPD, Asthma and Coronary Artery Disease)
Determines, develops and implements a plan of care based on accurate and comprehensive assessment of the member's needs related to behavioral health
Must be able to sit for extended periods of time and read information on one computer screen and apply that information on a second computer screen to complete documentation
Your Knowledge and ExperienceRequires a current CA RN LicenseCertified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirementsRequires at least 5 years of prior experience in nursing, healthcare or related field3+ years managed care experience preferredBachelor of Science in Nursing or advanced degree preferredRequires relevant behavioral health experienceComprehensive knowledge of case management, discharge planning, utilization management, disease management and community resourcesAble to operate PC-based software programs including proficiency in Word and Excel.Strong clinical documentation skills, independent problem identification and resolution skillsStrong supervisory, communication, abstracting skills with strong verbal and written communication skills and negotiation skillsCompetent understanding of NCQA and federal regulatory requirementsKnowledge of coordination of care, prior authorization, level of care and length of stay criteria sets desirableDemonstrates professional judgment, and critical thinking, to promote the delivery of quality, cost-effective care. This judgment is based on medical necessity including intensity of service and severity of illness within contracted benefits and appropriate level of careDemonstrate leadership, project management and program evaluation skills and ability to interact with all levels including senior management and influence decision-makingPay Range:The pay range for this role is: $ 87230.00 to $ 130900.00 for California.Note:Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.#LI-MM4
Case Management - Behavioral Health Nurse at Blue Shield of California summary:The Behavioral Health Registered Nurse Case Manager coordinates comprehensive care plans for members with behavioral health needs, ensuring quality and cost-effective services. This role involves collaboration with healthcare professionals to develop and implement individualized treatment strategies, incorporating disease management education and effective discharge planning. A strong emphasis is placed on ethical decision-making and adherence to clinical guidelines to optimize member outcomes.
Keywords:Behavioral Health, Nursing, Case Management, Healthcare, Patient Care, Disease Management, Discharge Planning, Utilization Management, Chronic Conditions, Quality Management
Schedule is Mon-Fri 10am-7pm
The Behavioral Health Registered Nurse Case Manager will report to the FEP Department Manager. In this role you will determine, develop, and implement a plan of care based on accurate and comprehensive assessment of the member’s needs. The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members’ care including clinical nurses and treating physicians.
Your Work
In this role, you will:
Coordinates care for Lower Level of Care such as Residential Treatment, Partial Hospitalization Program, Intensive Outpatient Program, other outpatient services, and community programs as appropriate
Research and design treatment/care plans to promote quality of care, cost effective health care services based on medical necessity complying with contract for each appropriate plan type
Provide Referrals to Quality Management (QM), Disease Management (DM) and Appeals and Grievance department (AGD)
Recognize the clients right to self-determination as it relates to the ethical principle of autonomy, including the client/family's right to make informed choices that may not promote the best outcomes, as determined by the healthcare team
Design appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access and cost-effective outcomes
Initiate and implement appropriate modifications in plan of care to adapt to changes occurring over time and through various settings
Applies detailed knowledge of FEP PPO and Blue Shield of California's (BSC) established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case
Performs effective discharge planning and collaborates with member support system and health care professionals involved in the continuum of care
Provides disease management education on core chronic conditions (Diabetes, Heart Failure, COPD, Asthma and Coronary Artery Disease)
Determines, develops and implements a plan of care based on accurate and comprehensive assessment of the member's needs related to behavioral health
Must be able to sit for extended periods of time and read information on one computer screen and apply that information on a second computer screen to complete documentation
Your Knowledge and ExperienceRequires a current CA RN LicenseCertified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirementsRequires at least 5 years of prior experience in nursing, healthcare or related field3+ years managed care experience preferredBachelor of Science in Nursing or advanced degree preferredRequires relevant behavioral health experienceComprehensive knowledge of case management, discharge planning, utilization management, disease management and community resourcesAble to operate PC-based software programs including proficiency in Word and Excel.Strong clinical documentation skills, independent problem identification and resolution skillsStrong supervisory, communication, abstracting skills with strong verbal and written communication skills and negotiation skillsCompetent understanding of NCQA and federal regulatory requirementsKnowledge of coordination of care, prior authorization, level of care and length of stay criteria sets desirableDemonstrates professional judgment, and critical thinking, to promote the delivery of quality, cost-effective care. This judgment is based on medical necessity including intensity of service and severity of illness within contracted benefits and appropriate level of careDemonstrate leadership, project management and program evaluation skills and ability to interact with all levels including senior management and influence decision-makingPay Range:The pay range for this role is: $ 87230.00 to $ 130900.00 for California.Note:Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.#LI-MM4
Case Management - Behavioral Health Nurse at Blue Shield of California summary:The Behavioral Health Registered Nurse Case Manager coordinates comprehensive care plans for members with behavioral health needs, ensuring quality and cost-effective services. This role involves collaboration with healthcare professionals to develop and implement individualized treatment strategies, incorporating disease management education and effective discharge planning. A strong emphasis is placed on ethical decision-making and adherence to clinical guidelines to optimize member outcomes.
Keywords:Behavioral Health, Nursing, Case Management, Healthcare, Patient Care, Disease Management, Discharge Planning, Utilization Management, Chronic Conditions, Quality Management