Blue Shield of California
People and Engagement Technology, Senior (ServiceNow- HRSD)
Blue Shield of California, Lakewood, California, United States, 90713
Your Role
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.The People & Engagement Technology team is a critical member of the People & Engagement - P&E (Human Resources) organization and is responsible for providing technical and functional leadership for multiple products in the HR Technology portfolio. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support. The People and Engagement Technology, Senior will report to the Sr Manager, People and Engagement Technology. In this role, you will be working with business leads on process definition, improvement, systems, performance, application support, and defining best practices. You will facilitate and lead requirements gathering and Human Resources Information Services (HRIS) implementation projects.
Your Work
In this role, you will:
Interpret user requirements and translate operational needs into system specifications; define programming specifications and coordinate with HR to implement system modifications
Maintain ERP applications like Oracle HCM, and ServiceNOW HRSD support HR administration; identify and monitor company needs related to automated procedures and operations; establish data tables, structures, file interface requirements, and data integrity protocols
Analyze data, develop and generate routine and ad-hoc reports; coordinate download activities to ensure complete and accurate data
Identify system, process, and data problems and develop/recommend enhancements, modifications or solutions
Develop system requirements, detail specifications to meet business needs, write test scripts and test system changes (both for quality assurance and user acceptance)
Co-ordinate Post-production triage and support
Participate in testing of quarterly releases and new feature enhancement integration
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Requires at least 5 years of prior relevant experience
Experience in ServiceNow HR Service Delivery
Expert in systems thinking and ability to understand how technology can be used to solve business problems and/or to advance business initiatives and goals
Proficiency with or the ability to quickly learn the organization’s HRIS systems
Experience with M&A planning and integration is a plus
Pay Range:
The pay range for this role is: $ 87230.00 to $ 130900.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.The People & Engagement Technology team is a critical member of the People & Engagement - P&E (Human Resources) organization and is responsible for providing technical and functional leadership for multiple products in the HR Technology portfolio. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support. The People and Engagement Technology, Senior will report to the Sr Manager, People and Engagement Technology. In this role, you will be working with business leads on process definition, improvement, systems, performance, application support, and defining best practices. You will facilitate and lead requirements gathering and Human Resources Information Services (HRIS) implementation projects.
Your Work
In this role, you will:
Interpret user requirements and translate operational needs into system specifications; define programming specifications and coordinate with HR to implement system modifications
Maintain ERP applications like Oracle HCM, and ServiceNOW HRSD support HR administration; identify and monitor company needs related to automated procedures and operations; establish data tables, structures, file interface requirements, and data integrity protocols
Analyze data, develop and generate routine and ad-hoc reports; coordinate download activities to ensure complete and accurate data
Identify system, process, and data problems and develop/recommend enhancements, modifications or solutions
Develop system requirements, detail specifications to meet business needs, write test scripts and test system changes (both for quality assurance and user acceptance)
Co-ordinate Post-production triage and support
Participate in testing of quarterly releases and new feature enhancement integration
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Requires at least 5 years of prior relevant experience
Experience in ServiceNow HR Service Delivery
Expert in systems thinking and ability to understand how technology can be used to solve business problems and/or to advance business initiatives and goals
Proficiency with or the ability to quickly learn the organization’s HRIS systems
Experience with M&A planning and integration is a plus
Pay Range:
The pay range for this role is: $ 87230.00 to $ 130900.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.