AWP Technical Specialist

Job DescriptionTechnical Specialist serves as SME for AASHTOWare Project software, analyzes data, creates User Stories, engineering/re-engineering current/future processes, develops SQL queries, XML interface changes, works as part of a SCRUM team to deliver software.This position will be serving as a Technical Specialist/Expert SME for AASHTOWare Project's Preconstruction, Civil Rights and Labor, and Data Analytics modules and responsible for defining User Stories NCDOT software implementation and enhancement request. Individuals should have strong general knowledge of application development and architecture principals, and knowledge of AWP modules/products. They are responsible for ensuring team comprehension of technical and functional concepts to support working with the development team and Preconstruction Product Manager. Work will include documenting NCDOT User Stories specific to NCDOT Bidding and Letting business processes using AWP software, but may also work on User Stories with other AWP Modules as needed. This position will perform this work by developing Use Cases, Test Cases, Test Scripts, UX modifications using XML, reporting using SQL, in an Agile/DevOps software development team. This position will be responsible for software quality for new enhancements as assigned, ensuring the highest possible quality outputs and reducing technical debt through adherence to AWP implementation Best Practices and Standards provided by AASHTO and its vendor. This person will provide support for Pilot projects in development, and designing integrations with other legacy NCDOT applications and systems (SAP/SharePoint, etc.) This position will be responsible for meeting with NCDOT stakeholders to gather intelligence, and demonstrate system capabilities. This position is responsible for working with other analysts and developers to break down the design into milestones and work items, tracking status of progress, managing communication and dependencies both to the technical team, and to the business customer as needed. This individual will also coordinate test validation and rollout for functional components, ensuring customers are informed & trained with sufficient help & training materials. Our preferences are for familiarity and experience with AASHTOWare Project Preconstruction modules, DOT preconstruction, letting processes, considerable experience performing complex analysis, agile development conventions such as SCRUM, and general familiarity with Agile development life cycle in a state level Department of Transportation(DOT). This individual will work directly for the NCDIT-Transportation Letting and Compliance Systems (LCS) manager.SkillRequired / DesiredAmountof ExperienceExperience with AASHTOWare Project (AWP) software, especially Preconstruction, Civil Rights & Labor Data Analytics modulesRequired3YearsGeneral knowledge of software development methodology, enterprise systems and industry or professional standardsRequired3YearsExperience with writing technical documentationRequired3YearsExcellent written and verbal communications - easily understands and is easily understood by others in highly collaborative, fast-paced teamsRequired3YearsExperience with using SQL for querying databases, analyzing data and exporting/reporting out resultsRequired3YearsExperience using XML, especially in the context of modifying application user interfaces and editing exported system filesRequired3YearsExperience with supporting product changes/change managementRequired3YearsExperience with identifying, documenting, troubleshooting, validating, and resolving customer and system issuesRequired3YearsExperience reviewing/analyzing software technical specifications and identifying relevant support informationRequired3YearsExperience creating visualizations/process diagramsRequired3YearsExperience using Azure DevOps as part of an Agile teamRequired3YearsExperience with collaborative prototyping & demo for new solutionsRequired3YearsExperience writing training documentation for end usersRequired2YearsExperience with process engineering, and creating supporting visualizationsRequired3YearsGeneral knowledge of IT technologies, architecture, infrastructure, and data center operationsHighly desired3YearsGeneral knowledge of market analysis data analysis techniques and conventionsHighly desired3YearsExperience with project coordinationNice to have3YearsExperience with MS Teams environmentNice to have3YearsExperience with large systems that require integration with other enterprise systems (legacy systems, SharePoint, SAP, etc.)Nice to have3Years