Logo
Insight Global

Poly Help Desk Technician

Insight Global, Hamilton, Virginia, United States, 22068


Job Description

A client of Insight Global is seeking an entry-level TS/SCI w/Poly Help Desk Technician to sit onsite in Herndon, VA. This role involves providing Tier 1 and Tier 2 support, primarily through answering phones and handling helpdesk inquiries. The ideal candidate will have strong verbal and written communication skills and will be comfortable working in a non-technical capacity.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Experience working as a Tier1 Help Desk

Experience monitoring and troubleshooting enterprise workflow applications at an entry level

Experience with Tier 1 help desk duties such as trouble tickets, account creations, escalating trouble tickets. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.