American Express
Senior Network Engineer - Global WAN & Transaction Engineering
American Express, Phoenix, Arizona, United States, 85003
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
How will you make an impact in this role?
Millions of customers depend on our infrastructure. We depend on you.
The success of our entire company rests on our systems, networks, and people. Our Senior Infrastructure Engineers understand that delivering on that promise requires a robust, scalable, and efficient infrastructure. If you’re a Data Infrastructure Expert and understand the value of supporting technology and the people who depend on it, American Express is a great company to build your career with.
As a Senior Infrastructure Engineer at American Express, you will have the following responsibilities:
Design and implement American Express data network solutions
Function as a technical Subject Matter Expert for American Express data networks including Global WAN, SD-WAN, IPSec VPN, MAN, LAN, and VXLAN Fabrics
Evaluate new and emerging network products and solutions
Ensure new platforms and technologies align to business and IT strategy
Assist with network automation initiatives
Provide Level 3 troubleshooting and support for critical network issues or outages
Coach, mentor, and train less experienced colleagues as required
Provide architectural governance; review projects to ensure alignment to architectural standards and technical strategy
Partner with third party vendors and carriers to ensure quality delivery and adherence to standards
Ability to work occasional nights and weekends
Minimum Qualifications
7 years of experience in building and supporting Enterprise-scale data networks
Expert level knowledge in routing protocols such as BGP and OSPF
Expert level knowledge in routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
Expert level IP knowledge, including TCP, UDP, and ICMP
Strong knowledge of Cisco switching and routing platforms (Catalyst, Nexus, ISR/ASR)
Strong knowledge of Arista switches
Experience with the following:
SD-WAN technology and platforms
IPSec VPN technology and platforms
Public cloud environments such as AWS, GCP, and Azure
Data center space provider offerings (Equinix Fabric, Megaport, etc.)
Network automation and scripting
Analyzing packet traces
Good understanding of security infrastructure, including firewall concepts
Ability to work under pressure and efficiently manage workload on multiple projects simultaneously
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
Must be able to function effectively both individually and within a team
Preferred Qualifications
F5 Application delivery controllers
Qualifications
Salary Range: $110,000.00 to $190,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job:
Technology
Primary Location:
US-Arizona-Phoenix
Other Locations:
US-Arizona-Phoenix
Schedule
Full-time
Req ID:
24016090
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
How will you make an impact in this role?
Millions of customers depend on our infrastructure. We depend on you.
The success of our entire company rests on our systems, networks, and people. Our Senior Infrastructure Engineers understand that delivering on that promise requires a robust, scalable, and efficient infrastructure. If you’re a Data Infrastructure Expert and understand the value of supporting technology and the people who depend on it, American Express is a great company to build your career with.
As a Senior Infrastructure Engineer at American Express, you will have the following responsibilities:
Design and implement American Express data network solutions
Function as a technical Subject Matter Expert for American Express data networks including Global WAN, SD-WAN, IPSec VPN, MAN, LAN, and VXLAN Fabrics
Evaluate new and emerging network products and solutions
Ensure new platforms and technologies align to business and IT strategy
Assist with network automation initiatives
Provide Level 3 troubleshooting and support for critical network issues or outages
Coach, mentor, and train less experienced colleagues as required
Provide architectural governance; review projects to ensure alignment to architectural standards and technical strategy
Partner with third party vendors and carriers to ensure quality delivery and adherence to standards
Ability to work occasional nights and weekends
Minimum Qualifications
7 years of experience in building and supporting Enterprise-scale data networks
Expert level knowledge in routing protocols such as BGP and OSPF
Expert level knowledge in routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
Expert level IP knowledge, including TCP, UDP, and ICMP
Strong knowledge of Cisco switching and routing platforms (Catalyst, Nexus, ISR/ASR)
Strong knowledge of Arista switches
Experience with the following:
SD-WAN technology and platforms
IPSec VPN technology and platforms
Public cloud environments such as AWS, GCP, and Azure
Data center space provider offerings (Equinix Fabric, Megaport, etc.)
Network automation and scripting
Analyzing packet traces
Good understanding of security infrastructure, including firewall concepts
Ability to work under pressure and efficiently manage workload on multiple projects simultaneously
Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
Must be able to function effectively both individually and within a team
Preferred Qualifications
F5 Application delivery controllers
Qualifications
Salary Range: $110,000.00 to $190,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job:
Technology
Primary Location:
US-Arizona-Phoenix
Other Locations:
US-Arizona-Phoenix
Schedule
Full-time
Req ID:
24016090