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TOPCON

Operations Coordinator

TOPCON, Spokane, Washington, United States, 99254


Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.

Serve as the primary inside sales interface between Topcon Solution Stores and our customers. Coordinates all aspects of customer service from order placement and acknowledgment through scheduling, shipping, and follow-up. Coordinate's showroom. Performs shipping, receiving, and warehouse duties.

Provide service to walk-in customers and answer all incoming calls Enter and update customer orders in conjunction with the sales team as received via phone or email while noting special handling requirements Perform weekly cycle counts to ensure accurate inventory on-hand Coordinate mobile inventory counts with sales reps and support personnel Monitor open purchase orders or sales orders to ensure timely shipping Update Sales & Rental orders Ensure vendor invoices are processed and sent to the accounting department Reconcile petty cash and process all checks and cash through the accounting department. Coordinate with the service department to ensure customer units are turned around in a timely manner Coordinate with other locations to ensure timely and accurate transfer of inventory Monitor sales activities, troubleshoot internal and customer issues, and coordinate the collection or delivery of equipment REQUIREMENTS:

Education & Experience

HS Diploma Office admin skills MS Office computer skills Customer service Sales and marketing skills ERP systems Desired experience with inventory control, customer service and warehouse operations.

Physical Requirements

Ability to lift 50 lbs.

US Candidates the base pay range 24.00 to 30.00 per hour is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.

Topcon time off policies can vary between Topcon Positioning Systems, Inc. and Topcon Solutions Stores, Inc, as well as roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.