AEG
Ticket Sales Account Executive
AEG, Naples, Florida, United States, 33939
FC Naples
Ticket Sales Account Executive
COMPANY INFORMATION:
FC Naples is one of four expansion teams that will begin play in March 2025 in USL League One, bringing the league to 16 total teams. USL Championship and USL League One make the USL the largest professional men's soccer league in the United States. FC Naples will play their home matches at the Paradise Coast Sports Complex - one of the premier soccer and multi-use sports complexes in all of North America.
JOB DESCRIPTION
FC Naples Account Executives are primarily responsible for driving revenue and hitting sales goals around new Season Memberships and group ticket sales.. This person should be a self-motivated and positive professional. Account Executives will work under the direction and guidance of the Director of Ticket Sales and Service.
The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including Season Memberships, partial seasons and group ticketsCoordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referralsEffectively use our CRM to maintain accurate records of all client and prospect interactions.Effectively use the ticketing platform to describe and select available season member and group seat locationsParticipate and contribute in weekly sales meetings and training sessions.Establish relationships with their book of business to enhance customer service and retentionAssist with any administrative ticket functions.Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations ManagerSetting and conducting in-stadium and out-of-the-office appointmentsMust be willing to work non-traditional hours, weekends, events, and game daysThe candidate will be accountable for certain levels of activity (calls made/appointments set) and goalsThe employer reserves the right to assign the employee additional tasks and responsibilities as neededESSENTIAL FUNCTIONS
Execute annual business plans and strategies for the membership sales (B2B, Consumer & Full Season Equivalents) and group sales departments to ensure sales goals are achieved or exceeded.Achieve or exceed performance objectives and revenue targets.Execute Season Ticket Membership sales campaigns including our annual FSE launch, Mini Plans, Flex Vouchers, and more through sales/prospecting events, in stadium prospecting, lead distribution and sales technology utilization.Implement Group Sales strategies, including group category sales, theme nights, promotions, ticket pack sales, group asset management, VIP/premium group sales, super group and distribution programs, game to game group target strategy, and other group sales initiatives.Work cross-functionally with departments (Analytics, Ticket Operations, Marketing, Game Presentation, Events, Sales, Global Partnerships, PR, Arena Guest Services, Security) to seamlessly execute and grow ticket sales business opportunities.QUALIFICATIONS
BA/BS Degree (4-year), (Advanced Degree Preferred) in related field1-2 years of sales experience is preferred
Major or Minor professional league ticket sales experience highly preferred
Excellent professional verbal and written communication skillsMaintain a professional image and positive attitudeServe as a main point of contact for general ticket inquiries that come in through inbound phone calls, email, and social mediaSet and conduct in-stadium and out-of-the-office sales appointments.Effectively use our CRM to maintain accurate records of all client and prospect interactionsReach and exceed individual and team sales revenue goalsAssist with managing and stewarding existing season ticket member accountsProspect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizationAbility to learn and master programs including both our CRM and ticketing platformAbility to handle a heavy volume of outbound and inbound phone calls and emailsCandidate should possess excellent time management and organizational skillsCandidate should possess an optimistic team-first attitude, as well as a competitive desire to be the bestAbility to work in a team-oriented environment and effectively influence and communicate with C-level clientsProficient in Microsoft Office, with a focus on Word, Excel and PowerPointCandidate must have a strong work ethic and a desire to build a career in professional sports
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Ticket Sales Account Executive
COMPANY INFORMATION:
FC Naples is one of four expansion teams that will begin play in March 2025 in USL League One, bringing the league to 16 total teams. USL Championship and USL League One make the USL the largest professional men's soccer league in the United States. FC Naples will play their home matches at the Paradise Coast Sports Complex - one of the premier soccer and multi-use sports complexes in all of North America.
JOB DESCRIPTION
FC Naples Account Executives are primarily responsible for driving revenue and hitting sales goals around new Season Memberships and group ticket sales.. This person should be a self-motivated and positive professional. Account Executives will work under the direction and guidance of the Director of Ticket Sales and Service.
The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including Season Memberships, partial seasons and group ticketsCoordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referralsEffectively use our CRM to maintain accurate records of all client and prospect interactions.Effectively use the ticketing platform to describe and select available season member and group seat locationsParticipate and contribute in weekly sales meetings and training sessions.Establish relationships with their book of business to enhance customer service and retentionAssist with any administrative ticket functions.Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations ManagerSetting and conducting in-stadium and out-of-the-office appointmentsMust be willing to work non-traditional hours, weekends, events, and game daysThe candidate will be accountable for certain levels of activity (calls made/appointments set) and goalsThe employer reserves the right to assign the employee additional tasks and responsibilities as neededESSENTIAL FUNCTIONS
Execute annual business plans and strategies for the membership sales (B2B, Consumer & Full Season Equivalents) and group sales departments to ensure sales goals are achieved or exceeded.Achieve or exceed performance objectives and revenue targets.Execute Season Ticket Membership sales campaigns including our annual FSE launch, Mini Plans, Flex Vouchers, and more through sales/prospecting events, in stadium prospecting, lead distribution and sales technology utilization.Implement Group Sales strategies, including group category sales, theme nights, promotions, ticket pack sales, group asset management, VIP/premium group sales, super group and distribution programs, game to game group target strategy, and other group sales initiatives.Work cross-functionally with departments (Analytics, Ticket Operations, Marketing, Game Presentation, Events, Sales, Global Partnerships, PR, Arena Guest Services, Security) to seamlessly execute and grow ticket sales business opportunities.QUALIFICATIONS
BA/BS Degree (4-year), (Advanced Degree Preferred) in related field1-2 years of sales experience is preferred
Major or Minor professional league ticket sales experience highly preferred
Excellent professional verbal and written communication skillsMaintain a professional image and positive attitudeServe as a main point of contact for general ticket inquiries that come in through inbound phone calls, email, and social mediaSet and conduct in-stadium and out-of-the-office sales appointments.Effectively use our CRM to maintain accurate records of all client and prospect interactionsReach and exceed individual and team sales revenue goalsAssist with managing and stewarding existing season ticket member accountsProspect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizationAbility to learn and master programs including both our CRM and ticketing platformAbility to handle a heavy volume of outbound and inbound phone calls and emailsCandidate should possess excellent time management and organizational skillsCandidate should possess an optimistic team-first attitude, as well as a competitive desire to be the bestAbility to work in a team-oriented environment and effectively influence and communicate with C-level clientsProficient in Microsoft Office, with a focus on Word, Excel and PowerPointCandidate must have a strong work ethic and a desire to build a career in professional sports
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.