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Fishbowl

Director Product

Fishbowl, Orem, Utah, United States, 84058


Job Title: Director of Product

Location:

Orem, UT (hybrid)Reports to:

Chief Product Officer (CPO)

About Fishbowl

Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40+ verticals. While our mission is to deliver amazing software, service, training, and support to our customers to help them grow and scale their business operations, our passion is helping people. Whether you are new to owning and operating a business, or you have been at it for 20+ years, Fishbowl provides simplicity and flow for business owners and makes it easier for them to focus on what they love most, running their business.

To support the mission of Fishbowl, we have recently partnered with Diversis Capital to invest in Fishbowl's growth and market scale. We are well on our way to developing exciting new cloud-based products that will continue to surprise and delight our existing and future customers. We also have exciting plans to expand our efforts internationally and are focused on building a globally oriented team that will allow us to scale our operations and future market growth potential.

As we work to expand our internal team, Fishbowl is looking for individuals who are highly collaborative, carry diverse skill sets, love problem solving, and understand the value of working on a high-performing, goal-oriented team. Our HQ offices are based in Orem, UT, but this role is hybrid. There is no fully remote option, but you may work remote 25% as some customer-facting travel may be expected. As a team, we focus on results; not on where those results are achieved. May it be at the office, on a beach, or in the comfort of your own home.

THE ROLE

This role in the Fishbowl product organization is responsible for driving the product strategy and vision, capturing the voice of the customer, and facilitating the delivery of capabilities that address significant market opportunities and deliver value to the business in a timely manner. You coordinate with the Chief Product Officer in overseeing products, building excellence in all associated functions, and work directly with the engineering team to deliver best in class products. You identify opportunities in the broader marketplace, assess market competition and you set the standard and pace for your team and the stakeholder teams with whom you work. You evaluate build vs. buy options and are a key partner to the CPO in the direction of the company.

RESPONSIBILITIES

We are seeking a seasoned Director of Product to lead our product management team in delivering innovative Inventory Management and Manufacturing Software solutions. The ideal candidate will have over 10 years of product management experience, with a deep understanding of SaaS, Cloud products, and a strong preference for experience in inventory management, warehousing, or manufacturing software. This role is critical in driving the evolution of our product suite.

Key Responsibilities:Product Strategy & Vision:Develop and implement a comprehensive product strategy aligned with company goals.Define the product vision and roadmap, ensuring it meets market needs and aligns with overall business objectives.Identify market trends, customer needs, and competitive landscape to inform product development.Leadership & Team Management:Lead, mentor, and develop a high-performing product management team.Foster a collaborative, results-driven culture within the product team.Collaborate closely with engineering, sales, marketing, and customer success teams to ensure product success.Product Lifecycle Management:Oversee the entire product lifecycle, from ideation to launch, and through continuous improvement phases.Prioritize features and enhancements based on customer feedback, market demand, and business priorities.Ensure timely delivery of high-quality products that meet customer expectations.Customer-Centric Approach:Act as the voice of the customer within the organization, ensuring that product development is customer-focused.Regularly engage with customers to gather insights and feedback, translating them into actionable product improvements.Financial & Performance Management:Manage the product budget, ensuring efficient allocation of resources.Set and monitor key performance indicators (KPIs) to measure product success and inform strategic decisions.Qualifications:

Experience:10+ years of product management experience, experience with on-prem/desktop installed software and Cloud SaaS productsProven track record of leading product teams, driving the successful delivery of software products, and challenging the status quoExperience leading and/or practicing UX Design is highly preferredExperience with inventory, warehousing, or manufacturing software is highly preferredSkills:Strong strategic thinking, the ability to drive market segmentation, and experience translating insight into actionable product strategies to achieve business outcomesExcellent leadership and team management skills, with a passion for mentoring and developing talentStrong project management skills with the ability to manage multiple initiatives simultaneously and teach prioritization - value/impact validationExcellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.Education:Bachelor's degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree preferred.QUALITIES

Great Communicator and Storyteller -You inspire and motivate your team and the broader company through effective articulation of vision and plans and play a key role in strategic engagements with customers, partners, and industry analysts.Strategic Thinker and Planner -You coordinate with your team to develop and execute on a clear and differentiated strategy and roadmap across the product line. You can help others dealing with demanding customers while balancing needs with strategic prioritiesPragmatic and Organized -You continuously manage and oversee product roadmap execution; coordinating between commercial teams (sales, marketing, services) and product and development teams to ensure clarity of priorities and market feedback are reflected in sprint planning.Technically Fluent -You possess a high level of technical understanding that helps you prioritize paydown of technical debt, architectural tradeoffs, and technical feasibility.Focused on the Customer -You have a deep understanding of your customers and their challenges, regularly gathering feedback through usage data and direct engagement. You bring this context to your team and the development organization.T-shaped Leadership

- You are "hands-on" to dive deep into specific areas while leading a broader portfolio of initiativesBenefits

Flexible PTO with no accrual needed allowing employees the time they need away from workMultiple healthcare options to choose from including PPO and CDHP options with matching company contributions to an employee's HSA accountPaid parental leave401K matchingOn-site gym, company paid lunches, fully stocked snack bins and refrigerators in the office (anyone want a Monster to drink?)Generous anniversary experiences for employees on their anniversariesA team environment where people want to work from the office.And much more!

E-Verify

Fishbowl participates in the Electronic Employment Verification Program. Please visit https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf for more information.

EEO

Fishbowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.