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Collabera

Helpdesk Support Analyst

Collabera, San Antonio, Texas, United States, 78208


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Helpdesk Support Analyst

Contract: San Antonio, Texas, US

Salary: $18.00 Per Hour

Job Code: 355671

End Date: 2024-12-07Days Left: 15 days, 2 hours left

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Must Haves:IT support exp of 1-2+ years.Customer support experience or call center.Good communication skills.Basic understanding of ticketing systems.Can learn quickly.Can work in a fast-paced environment.Helpdesk-related tasks.Basic knowledge of Excel and understanding of how to read spreadsheets, etc.Understanding of how to escalate issues internally to L2/L3 teams.Schedule: Tuesday to Saturday - 12:30pm - 9:00pm CST.Job Requirement

ticketinggood communicationcomfortable with shift timingReach Out to a RecruiterRecruiterEmailPhonePrateeksha Majhiprateeksha.majhi@collabera.com9739390181

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