Tbwa Chiat/Day Inc
Director of People (HR) Operations New Mountain View, California, United States
Tbwa Chiat/Day Inc, Sterling, Virginia, United States, 22170
Mountain View, California, United StatesCompany Overview
ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people.About the RoleThe Director of People Operations at ID.me will be responsible for leading and managing the HR operations function, which encompasses technology, process optimization, and employment data management. This role will streamline processes, improve operational efficiency, and provide the infrastructure needed to scale as ID.me continues to grow. This leader will work closely with cross-functional teams, such as Legal, Finance, Accounting, and IT, to ensure that People Operations aligns with the company’s overall strategic goals and remains legally compliant.Key ResponsibilitiesHR Tech Stack Leadership: Oversee ID.me’s HR technology stack, including platforms such as UKG, CultureAmp, Absorb, Pave, Carta, Sterling, and Greenhouse. Identify gaps in functionality and implement improvements.Employee Lifecycle Management: Manage operational ownership of the employee and contractor life cycle, including onboarding, promotions, transfers, and offboarding.Cross-Functional Collaboration: Partner with Legal, Finance, Accounting, IT, and other key stakeholders to ensure People processes are comprehensive, business-focused, and legally compliant.HR Analytics Development: Build and execute a roadmap for HR analytics, going beyond headcount and attrition metrics. Produce regular reports and presentations on HR trends for senior management and People Teams.Leadership and Team Development: Mentor and lead the People Operations team, promoting a culture of collaboration, transparency, and innovation.Policy and Compliance Management: Develop and maintain HR policies and systems in line with labor laws and regulations. Conduct audits and assessments to mitigate risks and ensure compliance.Profile Characteristics10+ years of People Operations leadership experience, preferably in a tech-driven, fast-paced environment.Proven leadership and people management skills, with experience mentoring and building high-performing teams.Ability to work hands-on and take ownership of complex projects.Strong project management capabilities, with a history of successfully driving cross-functional initiatives to completion.Strong communication, critical thinking, and problem-solving skills, with the ability to influence stakeholders across all levels of the organization.Demonstrated ability to thrive in a culture focused on employee experience and delivering a high level of service.Experience in driving audit readiness for the People Operations function.The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.U.S. Pay Range: $175,358 - $204,705 USDMountain View, CA Pay Range: $215,000 - $230,000 USDID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.ID.me participates in E-Verify.
#J-18808-Ljbffr
ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people.About the RoleThe Director of People Operations at ID.me will be responsible for leading and managing the HR operations function, which encompasses technology, process optimization, and employment data management. This role will streamline processes, improve operational efficiency, and provide the infrastructure needed to scale as ID.me continues to grow. This leader will work closely with cross-functional teams, such as Legal, Finance, Accounting, and IT, to ensure that People Operations aligns with the company’s overall strategic goals and remains legally compliant.Key ResponsibilitiesHR Tech Stack Leadership: Oversee ID.me’s HR technology stack, including platforms such as UKG, CultureAmp, Absorb, Pave, Carta, Sterling, and Greenhouse. Identify gaps in functionality and implement improvements.Employee Lifecycle Management: Manage operational ownership of the employee and contractor life cycle, including onboarding, promotions, transfers, and offboarding.Cross-Functional Collaboration: Partner with Legal, Finance, Accounting, IT, and other key stakeholders to ensure People processes are comprehensive, business-focused, and legally compliant.HR Analytics Development: Build and execute a roadmap for HR analytics, going beyond headcount and attrition metrics. Produce regular reports and presentations on HR trends for senior management and People Teams.Leadership and Team Development: Mentor and lead the People Operations team, promoting a culture of collaboration, transparency, and innovation.Policy and Compliance Management: Develop and maintain HR policies and systems in line with labor laws and regulations. Conduct audits and assessments to mitigate risks and ensure compliance.Profile Characteristics10+ years of People Operations leadership experience, preferably in a tech-driven, fast-paced environment.Proven leadership and people management skills, with experience mentoring and building high-performing teams.Ability to work hands-on and take ownership of complex projects.Strong project management capabilities, with a history of successfully driving cross-functional initiatives to completion.Strong communication, critical thinking, and problem-solving skills, with the ability to influence stakeholders across all levels of the organization.Demonstrated ability to thrive in a culture focused on employee experience and delivering a high level of service.Experience in driving audit readiness for the People Operations function.The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.U.S. Pay Range: $175,358 - $204,705 USDMountain View, CA Pay Range: $215,000 - $230,000 USDID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.ID.me participates in E-Verify.
#J-18808-Ljbffr