Ernst and Young
Chief Operations Officer - Senior Manager - Consulting - Location OPEN
Ernst and Young, Washington, District of Columbia, us, 20022
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.Position
Chief Operations Officer – Senior ManagerThe opportunity
We are seeking a dynamic and experienced Chief Operations Officer with a unique blend of skills, combining hands-on tactical experience with a strategic vision to drive growth and efficiency. The COO will work closely with our EY Nexus and Products and Platforms team to build out and scale our current operations.Your key responsibilities
As a Senior Manager, you will be responsible for the effective management and delivery of complex processes, solutions, and projects. You will maintain a focus on quality and risk management while navigating operational and organizational dynamics. Additionally, you will:Lead engagement delivery and be accountable for program/project management.Manage client relationships and engage with clients daily to lead planning, execution, and closure of client engagements.Identify sales and new opportunities and manage engagement economics for the whole engagement.Skills and attributes for success
To thrive in this role, you will need specialized knowledge of project and program delivery methods, including Agile and waterfall. You should also demonstrate:Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.Develops solutions to complex problems and recommends changes to policies that affect the immediate work area and possibly the business function within own area/department.Provides direction and feedback to engagement team members to complete tasks and contributes to performance evaluations and hiring decisions.Own the overall governance, sales, TER and pipeline reporting, financial management, investment and revenue planning, people management, quarterly business reviews, balanced scorecard reporting, and any other ad-hoc tasks related to operations.Ability to work closely with internal leadership and stakeholders and collaborate with team members across the team’s core leadership to achieve successful outcomes in a fast-paced and dynamic environment.To qualify for the role, you must have
A Bachelor’s degree required (4-year degree); a master's degree is preferred.Typically, no less than 5 - 7 years of relevant experience.Proficiency in managing application security to safeguard our technology infrastructure.A strong orientation towards customer satisfaction, ensuring all operations meet their needs.Expertise in overseeing customer support operations, delivering exceptional service.What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model.EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
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Chief Operations Officer – Senior ManagerThe opportunity
We are seeking a dynamic and experienced Chief Operations Officer with a unique blend of skills, combining hands-on tactical experience with a strategic vision to drive growth and efficiency. The COO will work closely with our EY Nexus and Products and Platforms team to build out and scale our current operations.Your key responsibilities
As a Senior Manager, you will be responsible for the effective management and delivery of complex processes, solutions, and projects. You will maintain a focus on quality and risk management while navigating operational and organizational dynamics. Additionally, you will:Lead engagement delivery and be accountable for program/project management.Manage client relationships and engage with clients daily to lead planning, execution, and closure of client engagements.Identify sales and new opportunities and manage engagement economics for the whole engagement.Skills and attributes for success
To thrive in this role, you will need specialized knowledge of project and program delivery methods, including Agile and waterfall. You should also demonstrate:Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.Develops solutions to complex problems and recommends changes to policies that affect the immediate work area and possibly the business function within own area/department.Provides direction and feedback to engagement team members to complete tasks and contributes to performance evaluations and hiring decisions.Own the overall governance, sales, TER and pipeline reporting, financial management, investment and revenue planning, people management, quarterly business reviews, balanced scorecard reporting, and any other ad-hoc tasks related to operations.Ability to work closely with internal leadership and stakeholders and collaborate with team members across the team’s core leadership to achieve successful outcomes in a fast-paced and dynamic environment.To qualify for the role, you must have
A Bachelor’s degree required (4-year degree); a master's degree is preferred.Typically, no less than 5 - 7 years of relevant experience.Proficiency in managing application security to safeguard our technology infrastructure.A strong orientation towards customer satisfaction, ensuring all operations meet their needs.Expertise in overseeing customer support operations, delivering exceptional service.What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model.EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
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