Honest Health
Executive Assistant
Honest Health, Nashville, Tennessee, United States, 37247
Who You Are
You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all.
Does this sound like you?
If so, we should talk.
Who We Are
At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future.
For us, that's just an Honest day's work.
Your Role
As an Executive Assistant, you support the organization by partnering with the leaders of the respective team/s to provide administrative and operations support while working to leverage the time of their executive/s and laboring to facilitate movement in scheduling/tasks/projects toward the team's operational goals.
Primary Functions of the Executive Assistant Include: Coordinate and/or arrange meetings, conference calls, web presentations, and travel schedules while resolving conflicts and projecting the schedule out at least 3 months in advance Manage travel for executives: arranging travel within Honest's policies, proactively checking transit status (flight and train for delays), outlining 'travel time' in calendars, providing driving directions, checking-in leaders for departures, notifying impacted parties (accompanying team members for meetings and those the executive will be traveling to meet) of delays, and coordinating travel along with other administrative support colleagues to include consolidating travel when applicable Facilitate clear, brief, and productive internal and external communication and correspondence, ensuring "asks" are clearly stated and appropriate stakeholders are brought into conversations Work to gather materials (i.e. agendas, dashboards, data points, updates, etc.) and disseminate the information to leaders at least 48 hours prior to meetings/calls when they will be discussed Present supported executives with bios and photos of external leaders they will be meeting with for the first time, as needed Present executives with suggestions to help leverage their time and improve their administrative efficiency, on (at least) a quarterly basis Assist Honest with administrative projects affecting your team, the office/s, and the role Gather material from various sources to create first drafts of presentations and documents, which may be used internally and/or externally, ensuring the materials are aligned with Honest's marketing brand Use various software programs to create dashboards, mail merges, administer surveys, manipulate formats to best fit the data to be presented, add signatures, and manage SharePoint, as requested Manage internal and external deliverables for the executive's you support, by organizing tasks, tracking deadlines as well as parties responsible for completing components, providing reminders, and offering to take on work needed and remove obstacles to ensure deadlines are met Partner with senior leaders to provide email screening, to include but not be limited to: create mailbox organization, draw attention to time-sensitive emails, remove spam, track deliverables, and respond with the leader's scheduling availability Provide event support, by way of creating drafts of materials, coordinating presenters, budget tracking, researching vendor costs, negotiating rates, arranging facilities as well as catering, signing contracts, conducting planning calls, and facilitating a fun and positive event for attendees Research and gather event cost estimates, to gain the approval within Honest's policies Manage leader's internal and external Microsoft Contacts, proactively gathering contact information throughout the day and creating/updating the respective contact Act as the first point-of-contact for IT issues, facilitating initial troubleshooting at an intermediate level and escalating to IT only once preliminary troubleshooting has been executed Function as the "ears of the team", by collecting information around administrative changes at Honest (i.e. policy revisions, process changes, leadership changes, other team practices which may be beneficial, etc.) and communicate the vetted information back to your team/s Cross-train with assistant/s on the team to ensure the majority of the administrative support needs can be met when fellow assistants on the team are out of the office Act as point-person in leader searches, managing the schedule, logistics, and communication when searches are underway, providing leader availability for interviews, often coordinating logistics directly with candidates while ensuring Recruiting is abreast of the schedule and developments, as well as consolidating leader feedback on candidates for executive review Manage expenses on behalf of leaders, by gathering receipts, creating reimbursements, and completing expense reconciliations of the Ramp credit cards, to ensure the necessary funds remain available for ongoing travel Assist with planning, organizing, and arranging new colleague onboardings as requested General office work (faxing, scanning, mailings, drafting letters, ordering supplies & completing forms) Support shared coverage of the Nashville office, to include but not be limited to: answering calls, greeting visitors, stocking and delivering supplies, ordering lunch, sorting and delivering mail, etc. Available for travel 1-2 times per year, when needed Perform other related responsibilities as assigned. How You Qualify
You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.
Bachelor's degree in healthcare administration, business, or similar field required. PMI-approved Certification in Project Management preferred. 3+ years of business administration experience in a fast-paced, professional setting, with project experience required 5+ years of business administration experience, working in a fast-paced start-up environment, in the healthcare industry preferred Interpersonal Skills - Strong interpersonal skills to handle sensitive situations and confidential information, exercising discretion and the ability to determine individuals who should be included in conversations Sound Judgement - Position continually requires demonstrated poise, tact, diplomacy, and good judgment Competency Working Independently - Ability to multi-task and prioritize workload in a fast-paced environment, operating independently under limited supervision Time Management - Capable of gauging time needed for tasks as well as the discipline and quick thinking needed to determine where to focus work efforts Attention to Detail - Consistently produce high quality work with minimal to zero errors Adaptability - Ability to thrive in an environment with frequent changes, requiring sound decision making skills under limited supervision Work Wisely - Possess the competence to assess the amount of work which should be invested in a task, based on the task's value and yield Communication Skills - Excellent written and oral communication skills to be able to communicate with internal and external individuals at all levels of organizations Customer Service - Service oriented mentality towards both internal and external individuals Resourceful Problem Solver - Creative and persistent problem solver, avoiding routine use of colleagues as a first-resource, and instead, quickly and independently research and seek solutions Confidentiality - Able to handle confidential material in a reliable manner, exercising discretion Online Research Skills - Ability to conduct online research, discerning the validity and relevance of online material Expediting Goal Achievement - Adept at moving conversations forward toward an end goal, while keeping stakeholders engaged and content with the pace of progress Facilitating Healthy Meetings - Well versed in leading productive meetings/calls, encouraging collaboration, building consensus, as well as establishing deliverables and designating parties responsible for their execution Software Proficiency - Expert in Microsoft Office Suite, including intermediate Word, Excel, PowerPoint and Outlook Technological Proficiency - Ability to perform intermediate IT troubleshooting without supervision Administrative Proficiency - Excellent general office skills: computers, fax machines, printers, copiers, conference call set-up, scanners, mobile phone/email devices, organization skills, acting as a host for guests, etc The base pay range for this role is $76,600.00 - $88,000.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.
How You are Supported
As a full-time team member, you will benefit from Honest's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance. Family friendly policies that support paid parental leave and flexible work arrangements As a team member you'll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest. You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest's high-quality, value-based, care model.
Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talent@Honest-health.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.
Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com or Honest-Health.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.
To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.
We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at talent@honest-health.com.
You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all.
Does this sound like you?
If so, we should talk.
Who We Are
At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future.
For us, that's just an Honest day's work.
Your Role
As an Executive Assistant, you support the organization by partnering with the leaders of the respective team/s to provide administrative and operations support while working to leverage the time of their executive/s and laboring to facilitate movement in scheduling/tasks/projects toward the team's operational goals.
Primary Functions of the Executive Assistant Include: Coordinate and/or arrange meetings, conference calls, web presentations, and travel schedules while resolving conflicts and projecting the schedule out at least 3 months in advance Manage travel for executives: arranging travel within Honest's policies, proactively checking transit status (flight and train for delays), outlining 'travel time' in calendars, providing driving directions, checking-in leaders for departures, notifying impacted parties (accompanying team members for meetings and those the executive will be traveling to meet) of delays, and coordinating travel along with other administrative support colleagues to include consolidating travel when applicable Facilitate clear, brief, and productive internal and external communication and correspondence, ensuring "asks" are clearly stated and appropriate stakeholders are brought into conversations Work to gather materials (i.e. agendas, dashboards, data points, updates, etc.) and disseminate the information to leaders at least 48 hours prior to meetings/calls when they will be discussed Present supported executives with bios and photos of external leaders they will be meeting with for the first time, as needed Present executives with suggestions to help leverage their time and improve their administrative efficiency, on (at least) a quarterly basis Assist Honest with administrative projects affecting your team, the office/s, and the role Gather material from various sources to create first drafts of presentations and documents, which may be used internally and/or externally, ensuring the materials are aligned with Honest's marketing brand Use various software programs to create dashboards, mail merges, administer surveys, manipulate formats to best fit the data to be presented, add signatures, and manage SharePoint, as requested Manage internal and external deliverables for the executive's you support, by organizing tasks, tracking deadlines as well as parties responsible for completing components, providing reminders, and offering to take on work needed and remove obstacles to ensure deadlines are met Partner with senior leaders to provide email screening, to include but not be limited to: create mailbox organization, draw attention to time-sensitive emails, remove spam, track deliverables, and respond with the leader's scheduling availability Provide event support, by way of creating drafts of materials, coordinating presenters, budget tracking, researching vendor costs, negotiating rates, arranging facilities as well as catering, signing contracts, conducting planning calls, and facilitating a fun and positive event for attendees Research and gather event cost estimates, to gain the approval within Honest's policies Manage leader's internal and external Microsoft Contacts, proactively gathering contact information throughout the day and creating/updating the respective contact Act as the first point-of-contact for IT issues, facilitating initial troubleshooting at an intermediate level and escalating to IT only once preliminary troubleshooting has been executed Function as the "ears of the team", by collecting information around administrative changes at Honest (i.e. policy revisions, process changes, leadership changes, other team practices which may be beneficial, etc.) and communicate the vetted information back to your team/s Cross-train with assistant/s on the team to ensure the majority of the administrative support needs can be met when fellow assistants on the team are out of the office Act as point-person in leader searches, managing the schedule, logistics, and communication when searches are underway, providing leader availability for interviews, often coordinating logistics directly with candidates while ensuring Recruiting is abreast of the schedule and developments, as well as consolidating leader feedback on candidates for executive review Manage expenses on behalf of leaders, by gathering receipts, creating reimbursements, and completing expense reconciliations of the Ramp credit cards, to ensure the necessary funds remain available for ongoing travel Assist with planning, organizing, and arranging new colleague onboardings as requested General office work (faxing, scanning, mailings, drafting letters, ordering supplies & completing forms) Support shared coverage of the Nashville office, to include but not be limited to: answering calls, greeting visitors, stocking and delivering supplies, ordering lunch, sorting and delivering mail, etc. Available for travel 1-2 times per year, when needed Perform other related responsibilities as assigned. How You Qualify
You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.
Bachelor's degree in healthcare administration, business, or similar field required. PMI-approved Certification in Project Management preferred. 3+ years of business administration experience in a fast-paced, professional setting, with project experience required 5+ years of business administration experience, working in a fast-paced start-up environment, in the healthcare industry preferred Interpersonal Skills - Strong interpersonal skills to handle sensitive situations and confidential information, exercising discretion and the ability to determine individuals who should be included in conversations Sound Judgement - Position continually requires demonstrated poise, tact, diplomacy, and good judgment Competency Working Independently - Ability to multi-task and prioritize workload in a fast-paced environment, operating independently under limited supervision Time Management - Capable of gauging time needed for tasks as well as the discipline and quick thinking needed to determine where to focus work efforts Attention to Detail - Consistently produce high quality work with minimal to zero errors Adaptability - Ability to thrive in an environment with frequent changes, requiring sound decision making skills under limited supervision Work Wisely - Possess the competence to assess the amount of work which should be invested in a task, based on the task's value and yield Communication Skills - Excellent written and oral communication skills to be able to communicate with internal and external individuals at all levels of organizations Customer Service - Service oriented mentality towards both internal and external individuals Resourceful Problem Solver - Creative and persistent problem solver, avoiding routine use of colleagues as a first-resource, and instead, quickly and independently research and seek solutions Confidentiality - Able to handle confidential material in a reliable manner, exercising discretion Online Research Skills - Ability to conduct online research, discerning the validity and relevance of online material Expediting Goal Achievement - Adept at moving conversations forward toward an end goal, while keeping stakeholders engaged and content with the pace of progress Facilitating Healthy Meetings - Well versed in leading productive meetings/calls, encouraging collaboration, building consensus, as well as establishing deliverables and designating parties responsible for their execution Software Proficiency - Expert in Microsoft Office Suite, including intermediate Word, Excel, PowerPoint and Outlook Technological Proficiency - Ability to perform intermediate IT troubleshooting without supervision Administrative Proficiency - Excellent general office skills: computers, fax machines, printers, copiers, conference call set-up, scanners, mobile phone/email devices, organization skills, acting as a host for guests, etc The base pay range for this role is $76,600.00 - $88,000.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.
How You are Supported
As a full-time team member, you will benefit from Honest's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance. Family friendly policies that support paid parental leave and flexible work arrangements As a team member you'll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest. You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest's high-quality, value-based, care model.
Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talent@Honest-health.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.
Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com or Honest-Health.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.
To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.
We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at talent@honest-health.com.