Technology Service Corporation
Global Quality Director
Technology Service Corporation, Arlington, Virginia, United States, 22201
TSC is seeking a
Director of Quality
to join our growing employee-owned company. This role will lead the quality organization across all TSC divisions, establishing and implementing a corporate quality program that defines operational standards for each site. The program will set minimum requirements, enabling each site to customize their quality processes to align with corporate strategy while addressing their unique operational needs. The Director of Quality will work to ensure all sites maintain certified quality systems tailored to their specific requirements, with an emphasis on achieving and sustaining AS9100 compliance wherever applicable.Responsibilities for this position include, but are not limited to, the following:Quality Management
Lead the quality management team across multiple divisions.Provide clear direction and goals for the quality organization.Drive continuous improvement at all sites.Develop and maintain a corporate quality system that sets the minimum standards for quality across the organization while allowing sites to develop their processes to meet their individual needs.Develop and maintain a corporate risk register in conjunction with the divisions.Continually evaluate risks helping the leadership team to prioritize and adjust continuously the business to minimize overall business risks.Work to have all divisions and sites maintain an approved quality system with the goal of maintaining AS9100.Support Corporate Quality with Lessons Learned and Audit requirements as needed.Work with the other organizations to drive improvement within their processes.Customer Quality
Lead in managing the quality relationships with major customers.Ensure clear and timely communication of customer concerns and audits.Work with cross-functional teams to apply product quality standards, customer specifications, and industry standards and develop testing and evaluation techniques to ensure material quality is to customers’ expectations and requirements.Develop a corporate supplier quality plan.In connection with the divisions, define requirements for suppliers such that we meet or exceed our customers’ expectations.Ensure continuous improvement across the supplier base including supplier audits and supplier evaluation.Actively work with the procurement teams and development teams to develop and qualify new suppliers to meet our needs and requirements.Required Qualifications:Bachelor’s degree in Quality Management, Engineering (Electrical, Mechanical, Software, Reliability), Physics, or equivalent, with 10+ years of industry experience in quality management.US citizenship with the ability to obtain and maintain a government clearance as needed.Proven experience in Government/Commercial quality operations and multi-site/division leadership.Strong leadership skills in team development and management, including creating quality processes for diverse divisions.Expertise in ISO 9001 and AS9100 systems, including implementation, certification, and audits.Excellent interpersonal, communication, and problem-solving skills, with a track record of building cross-functional, multi-cultural relationships across organizational levels.Demonstrated technical competence and ability to manage multiple tasks in multidisciplinary teams.Preferred Qualifications:MBA preferred, with expertise in manufacturing and testing of electro-mechanical systems, including mechatronics, controls, software, and electronics.Experience in innovative technology environments and global operations is advantageous.Strong communication, influencing, and interpersonal skills to manage challenging personalities and drive organizational actions.Proven ability to work effectively across all organizational levels and a demonstrated commitment to achieving objectives.TSC offers a stable work environment, a competitive salary and a comprehensive benefits package; including ESOP contributions, 401k Matching Program, Flexible Work Schedules, Tuition Reimbursement, Paid Leave and much more.Applying to TSC:Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening.If performed in Colorado, in compliance with Colorado's Equal Pay for Equal Work Act (EPEWA), TSC is disclosing the possible salary range for this role. The anticipated salary range for this position is $131,000 - 172,000 with the opportunity for an annual bonus.TSC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.This contractor and subcontractor shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.About Us
Headquartered in Arlington, Virginia, TSC is an employee-owned company that has been providing high-quality technical services and solutions for our customers for over 50 years.Our diverse portfolio includes providing Airborne Sensors and Intelligence, Surveillance, and Reconnaissance (ISR); Electronic Warfare Systems; Air and Missile Defense; Space Systems, and Intelligence and Information Systems.TSC offers a professional working environment, a competitive salary, and an excellent benefits package. Come and join our team!
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Director of Quality
to join our growing employee-owned company. This role will lead the quality organization across all TSC divisions, establishing and implementing a corporate quality program that defines operational standards for each site. The program will set minimum requirements, enabling each site to customize their quality processes to align with corporate strategy while addressing their unique operational needs. The Director of Quality will work to ensure all sites maintain certified quality systems tailored to their specific requirements, with an emphasis on achieving and sustaining AS9100 compliance wherever applicable.Responsibilities for this position include, but are not limited to, the following:Quality Management
Lead the quality management team across multiple divisions.Provide clear direction and goals for the quality organization.Drive continuous improvement at all sites.Develop and maintain a corporate quality system that sets the minimum standards for quality across the organization while allowing sites to develop their processes to meet their individual needs.Develop and maintain a corporate risk register in conjunction with the divisions.Continually evaluate risks helping the leadership team to prioritize and adjust continuously the business to minimize overall business risks.Work to have all divisions and sites maintain an approved quality system with the goal of maintaining AS9100.Support Corporate Quality with Lessons Learned and Audit requirements as needed.Work with the other organizations to drive improvement within their processes.Customer Quality
Lead in managing the quality relationships with major customers.Ensure clear and timely communication of customer concerns and audits.Work with cross-functional teams to apply product quality standards, customer specifications, and industry standards and develop testing and evaluation techniques to ensure material quality is to customers’ expectations and requirements.Develop a corporate supplier quality plan.In connection with the divisions, define requirements for suppliers such that we meet or exceed our customers’ expectations.Ensure continuous improvement across the supplier base including supplier audits and supplier evaluation.Actively work with the procurement teams and development teams to develop and qualify new suppliers to meet our needs and requirements.Required Qualifications:Bachelor’s degree in Quality Management, Engineering (Electrical, Mechanical, Software, Reliability), Physics, or equivalent, with 10+ years of industry experience in quality management.US citizenship with the ability to obtain and maintain a government clearance as needed.Proven experience in Government/Commercial quality operations and multi-site/division leadership.Strong leadership skills in team development and management, including creating quality processes for diverse divisions.Expertise in ISO 9001 and AS9100 systems, including implementation, certification, and audits.Excellent interpersonal, communication, and problem-solving skills, with a track record of building cross-functional, multi-cultural relationships across organizational levels.Demonstrated technical competence and ability to manage multiple tasks in multidisciplinary teams.Preferred Qualifications:MBA preferred, with expertise in manufacturing and testing of electro-mechanical systems, including mechatronics, controls, software, and electronics.Experience in innovative technology environments and global operations is advantageous.Strong communication, influencing, and interpersonal skills to manage challenging personalities and drive organizational actions.Proven ability to work effectively across all organizational levels and a demonstrated commitment to achieving objectives.TSC offers a stable work environment, a competitive salary and a comprehensive benefits package; including ESOP contributions, 401k Matching Program, Flexible Work Schedules, Tuition Reimbursement, Paid Leave and much more.Applying to TSC:Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening.If performed in Colorado, in compliance with Colorado's Equal Pay for Equal Work Act (EPEWA), TSC is disclosing the possible salary range for this role. The anticipated salary range for this position is $131,000 - 172,000 with the opportunity for an annual bonus.TSC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.This contractor and subcontractor shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.About Us
Headquartered in Arlington, Virginia, TSC is an employee-owned company that has been providing high-quality technical services and solutions for our customers for over 50 years.Our diverse portfolio includes providing Airborne Sensors and Intelligence, Surveillance, and Reconnaissance (ISR); Electronic Warfare Systems; Air and Missile Defense; Space Systems, and Intelligence and Information Systems.TSC offers a professional working environment, a competitive salary, and an excellent benefits package. Come and join our team!
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