SALES DIRECTOR

TownePlace Suites Jacksonville, Jacksonville, North Carolina, United States of AmericaJob Description

Posted Monday, January 22, 2024 at 5:00 AMThe

Director of Sales

at

TownePlace Suites by Marriott Jacksonville

is responsible for the sales and marketing functions of the hotel including soliciting accounts, nurturing, and growing client relationships, consistently upselling the hotel’s rooms, meeting, and event space to meet or exceed set sales goals and budget, forecasting group rooms, and the creation of the marketing and business plans and action plans.Responsibilities:Utilize a “hands-on” approach to be actively involved in maintaining current accounts; as well as securing, qualifying, and following up on leads to book new clientsExceed weekly sales activity and productivity goals. Ensure professional and timely written correspondence, proposals, bids, and follow-upPassion to motivate others and a willingness to personally demonstrate a successful method of selling beyond goals and expectationsSolicit new business to ensure all revenue goals are achieved or exceeded within all market segments, as well as meeting room salesIdentify opportunities, proactively research, analyze, and market prospective clientsMaintain well documented, accurate, organized, and up-to-date file management system to serve clients and employers in the most expedient, organized, and knowledgeable mannerDevelop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal skillsPromptly follow up on all customer needs and inquiries in an efficient and expedient mannerDevelop and maintain knowledge of market trends, competition, and customersAssist hotel management with developing and implementing hotel-specific selling strategiesResponsible for internet prospecting. Dedicates time each day to researching the internet for meetings, conferences, events, and sports groups coming to the areaDisplay leadership in guest hospitalityExemplify customer service and create a positive example for guest relationsInteract with guests to obtain feedback on product quality and service levelsReview sales and guest satisfaction results to identify areas of improvementRequirements:Brand experience preferredExperience with Delphi or SalesPro computer systems preferredStrong organizational skillsStrong customer service orientation and skillsMust be self-motivated, results-oriented, and exhibit a “can do” attitudeCreative problem-solving skillsA flexible schedule that allows availability days, nights, holidays, and weekends based on the needs of the client and the hotelOur CompanyMCR is the

3rd-largest hotel owner-operator

in the United States.Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.MCR has a

$5.0 billion portfolio

of

148 premium-branded hotels

containing more than 22,000 guestrooms across

37 states and 106 cities .MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.MCR was named

one of

Fast Company ’s 10 Most Innovative Travel Companies of 2020 .MCR is a three-time recipient of the

Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the

Hilton Legacy Award for Top Performer .For the TWA Hotel at New York’s JFK Airport, MCR won the

Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.What we offer/What’s in it for you?Weekly PayPaid Time OffRetirement OptionsHealth, Dental, Vision Insurance - available after 30 days of employment for full-time team membersTownePlace Suites Jacksonville, Jacksonville, North Carolina, United States of America

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