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Canonical Group Ltd

Developer Relations Engineer Home Based - APAC, EMEA

Canonical Group Ltd, Jackson, Mississippi, United States,


Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring a

Developer Relations Engineer

to join a new Developer Relations team that we have created to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.Location : This role will be based remotely in the APAC and EMEA regions.The role entails

Contribute to product management team meetingsMaintain conversations with developer community membersEngage on IRC, social media, product forums, meet-ups and moreCollaborate across Canonical teamsSolve specific technical problems that users or colleagues have identifiedContribute to technical documentationWork on technical articles, presentations or workshopsIdentify new opportunities in developer experiencePresent at conferences, meetups or technical eventsWhat we are looking for in you

An exceptional academic track record from both high school and universityUndergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative pathDrive and a track record of going above-and-beyond expectationsDeveloper with a demonstrable engagement in open-source softwareWell-organised, self-starting and able to deliver to scheduleProfessional manner interacting with colleagues, partners, and communityExperience of Linux software packaging (deb, rpm or snap)Contributor to open-source communities, software and documentationAn engaging, vivacious speaker and presenterEffective, tactful, empathetic and confidentBuilds trust, relationships and confidenceResult-oriented, with a personal drive to meet commitmentsAbility to travel twice a year, for company events up to two weeks eachAbility to travel in addition to upstream and industry eventsNice-to-have skills

Experience in a developer advocacy or community roleOps and system administration experiencePerformance engineering and security experienceWhat we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer

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