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Ascend Learning

Senior User Experience Designer

Ascend Learning, Burlington, North Carolina, United States, 27215


Qualifications

5+ years of experience designing and bringing new products to market in a UX, product design, product management capacity, or similarExperience executing and leading user-centered design processDemonstrated experience conducting user research, applying critical thinking to synthesize findings and iterating through concept designs to solve complex problemsExtensive demonstrated experience applying user-centered design process to understand problems, identify high-value priorities and iterate design concepts using design tools, processes and deliverables such as workflows, personas, journey maps, wireframes, interactive design prototypesDemonstrated experience conducting user research, synthesizing findings and communicating relevant insightsAbility to understand new product opportunities, develop an informed perspective on the right design approach and scope the right design level and type of work to meet the project needsDemonstrated strong skills in conceiving design solutions and visualizing conceptsApproaches design process with open curiosity about customer needs and seeks sources of fresh inspiration to fuel creativity and ideationApplies strong communication, facilitation, critical thinking and collaboration skills to gain consensus and overcome barriers in a collaborative design processResponsibilities

User Experience Designer, you will lead design for complex initiatives, executing and overseeing all aspects of research and design work for that areaIdentify and understand problems and opportunities in collaboration with product leadership and determine the right UX activities for various types of projectsPlan and manage cross-disciplinary teams of designers to execute all aspects of the design process from strategy to detailed design and implementation using strong coaching, communication, and facilitation skills to interface successfully with users, business stakeholders, engineers and leadershipPlan and execute design researchSynthesize qualitative research findings and user behavior analytics data to derive insights that inform product design and optimize usabilityUse creative skills to conceive and visualize elegant solutions through concepts that are desirable and technically feasible using design tools including workflows, personas, journey maps, wireframes and interactive prototypesBenefits

Flexible and generous paid time offCompetitive medical, dental, vision and life insurance401(k) employer matching programParental leaveWellness resourcesCharitable matching programHybrid workOn-site workout facilities (Leawood, Gilbert, Burlington)Community outreach groupsTuition reimbursementWe Impact Lives Through Purpose-Driven Work in A People First Culture. Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.Our Innovation & Design team is excited to be exploring the ways that technologies such as generative AI and XR can be tapped to improve learning for our customers. We’re looking for a creative designer to join our team and collaborate to design products that deliver cutting edge learning experiences.Where You’ll Work

This position can work a hybrid schedule from one of our Ascend Learning office locations: Burlington, MA-Leawood, KS-Minneapolis, MN-Gilbert, AZ. Fully remote will also be considered within the continental United States.

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