Lumen
Vice President External Communications
Lumen, Indianapolis, Indiana, us, 46262
About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The Role
The Vice President – External Communication role is a critical part of the Lumen Corporate Communications Team. This individual will create and execute our external communications strategy, including our media approach, for a company that is in the midst of a major transformation and enabling the AI economy. Our candidate is an amazing storyteller and media relations professional and will work with peers across the business to ensure Lumen’s messages are reaching key external stakeholders.Our candidate will have deep relationships with key financial media and is an expert at developing and maintaining lasting relationships with core media. This leader will set up a speakers bureau for the company and ensure our key spokespeople are media trained and are on point with corporate messaging.This leader will own our CEO’s media relations needs by proactively seeking opportunities that will benefit the company as well as assessing media interview requests. We are looking for a process-oriented leader, who can help set up repeatable messaging processes and structure needed for a high-performing organization.Our leader in this role will partner with our Issues Management team to anticipate issues that may cast the company in an unfavorable light and serve as key contributor to development of strategy to respond and resolve.This candidate will lead a highly valued strategic function that is a key role by executive management. This position leads the External Communications function including: Product Communications, Executive Communications, Financial & Issues Communications, and Social Media.This role will report to the Vice President – Corporate Communications and will partner closely with the EVP & Chief Marketing Officer. This person will also have a direct working relationship with the CEO and senior most leaders in the company.The Main Responsibilities
Lead Lumen’s external communications functionDevelop and manage talent in support of a best-in-class Communications organizationDevelop and implement an external communications strategy in support of the company's business objectives, including media relations, executive communications, awards and rankings, and social mediaEngage with cross-functional stakeholders to develop messaging, create key themes, and ensure consistent internal and external messagingDirect proactive efforts to gain positive coverage of Lumen, its transformation and progress towards growth.Develop and execute strategy regarding CEO and other senior executive media interviews, including proper executive briefing/preparation prior to interviewsHave great “first call” relationships with Financial and Tier 1 mediaServe as a senior-level spokesperson for the businessHighly creative and an amazing storyteller – needs to be able to unearth and shape a story within the companyEnsure appropriate media training is available and provided to employees responsible for interacting with external media sourcesServe as a clearinghouse for corporate inquiries and enlist appropriate subject matter experts to assist when necessaryCreate deep partnerships with our Social Media and Issues Management teamManage crises and issues as requiredWhat We Look For in a Candidate
Bachelor’s degree in communications, public relations or journalism and mass communicationsExcellent judgement, interpersonal and relationship-building skillsCalm under pressure and solution-focused when unforeseen circumstances ariseAbility to work lengthy and unpredictable hoursStrong project management and organizational skillsAbility to develop strong and compelling stories about complex topicsExcels in a fast-paced, dynamic work environment5 – 10 years of supervisory experience10 – 15 years experience in corporate communications positions for Fortune 500 company (-ies)Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$167,580 - $223,440
in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$176,400 - $235,200
in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$185,220 - $246,960
in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$194,040 - $258,720
in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.Application Deadline
11/23/2024
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The Vice President – External Communication role is a critical part of the Lumen Corporate Communications Team. This individual will create and execute our external communications strategy, including our media approach, for a company that is in the midst of a major transformation and enabling the AI economy. Our candidate is an amazing storyteller and media relations professional and will work with peers across the business to ensure Lumen’s messages are reaching key external stakeholders.Our candidate will have deep relationships with key financial media and is an expert at developing and maintaining lasting relationships with core media. This leader will set up a speakers bureau for the company and ensure our key spokespeople are media trained and are on point with corporate messaging.This leader will own our CEO’s media relations needs by proactively seeking opportunities that will benefit the company as well as assessing media interview requests. We are looking for a process-oriented leader, who can help set up repeatable messaging processes and structure needed for a high-performing organization.Our leader in this role will partner with our Issues Management team to anticipate issues that may cast the company in an unfavorable light and serve as key contributor to development of strategy to respond and resolve.This candidate will lead a highly valued strategic function that is a key role by executive management. This position leads the External Communications function including: Product Communications, Executive Communications, Financial & Issues Communications, and Social Media.This role will report to the Vice President – Corporate Communications and will partner closely with the EVP & Chief Marketing Officer. This person will also have a direct working relationship with the CEO and senior most leaders in the company.The Main Responsibilities
Lead Lumen’s external communications functionDevelop and manage talent in support of a best-in-class Communications organizationDevelop and implement an external communications strategy in support of the company's business objectives, including media relations, executive communications, awards and rankings, and social mediaEngage with cross-functional stakeholders to develop messaging, create key themes, and ensure consistent internal and external messagingDirect proactive efforts to gain positive coverage of Lumen, its transformation and progress towards growth.Develop and execute strategy regarding CEO and other senior executive media interviews, including proper executive briefing/preparation prior to interviewsHave great “first call” relationships with Financial and Tier 1 mediaServe as a senior-level spokesperson for the businessHighly creative and an amazing storyteller – needs to be able to unearth and shape a story within the companyEnsure appropriate media training is available and provided to employees responsible for interacting with external media sourcesServe as a clearinghouse for corporate inquiries and enlist appropriate subject matter experts to assist when necessaryCreate deep partnerships with our Social Media and Issues Management teamManage crises and issues as requiredWhat We Look For in a Candidate
Bachelor’s degree in communications, public relations or journalism and mass communicationsExcellent judgement, interpersonal and relationship-building skillsCalm under pressure and solution-focused when unforeseen circumstances ariseAbility to work lengthy and unpredictable hoursStrong project management and organizational skillsAbility to develop strong and compelling stories about complex topicsExcels in a fast-paced, dynamic work environment5 – 10 years of supervisory experience10 – 15 years experience in corporate communications positions for Fortune 500 company (-ies)Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$167,580 - $223,440
in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$176,400 - $235,200
in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$185,220 - $246,960
in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$194,040 - $258,720
in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.Application Deadline
11/23/2024
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