Popular
Business Systems Analyst
Popular, Tallahassee, Florida, United States,
Location: New York, NY, US, 10004
Company: Popular
Workplace Type: Hybrid
Business Systems Analyst | Cash ManagementAt
Popular , we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate and support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
General Description
Support our journey to rethink every element of our Digital Banking experience playing a key role in our transformation strategy through revenue growth and capability expansion having the opportunity to work with cross functional teams across Sales, Service, Operations and Marketing departments.
Essential Duties and Responsibilities
Actively participate in evaluation of products / services from providers to create a robust ecosystem of services geared towards business and corporate clients.
Conduct research, analysis, data gathering to create Business Requirements – with detailed understanding of gaps/opportunities, clarity on business goals and specific KPIs that allow to measure successful implementation of a business solution.
Establish and maintain a thorough knowledge of client facing applications such as Online Banking, File Services, Payments, and Receivables products.
Support Product Manager in managing strategic and tactical initiatives for their products; Support activities related to Compliance, Legal, Regulatory requirements.
Assist in evaluating, analyzing, and planning new product offerings and identifying cross sell opportunities for existing products. Help define business case, project scope, and manage milestones & deliverables.
Provide analytical support including analyzing sales, revenue, pricing, as well as conduct competitive analysis to support sustainable profitable growth for Popular Bank.
Assist with maintaining pricing and support re-pricing efforts for Cash Management products.
Manage all the application attestations & certification processes that are governed by Popular Bank’s information security and technology standards.
Help manage client issue escalations through resolution by coordinating with Technology and Operations teams as well as vendors / partners as needed.
Participate in User Acceptance Testing (UAT) for new enhancements and product capabilities. Define use case / test plan / test scripts, execute the tests and track issues through remediation.
Help with Operational and Implementational Readiness by defining flows, tracking updates to forms and procedures, and coordinate training.
Leverage internal data, client feedback and market insights to proactively identify opportunities for enhancements, close competitive gaps, and make process improvements to increase client satisfaction.
Actively participate in other initiatives to achieve business goals as needed.
Minimum Qualifications
Bachelor’s degree in business administration or similar field.
Experience
At least three (3) years of experience in either Cash Management, Data/Analytics, Product Management or Operations at a Financial Institution. Expertise in defining and running queries, normalizing, analyzing & validating data, and ability to conduct competitor analysis. Experience in managing projects and cross functional initiatives and prior research and analytics is a plus. Experience in working with Commercial Banking and Small Business segments is preferred.
Certifications / Licenses
Certifications are highly desirable but not required.
Business Analyst Certification
Skills
Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests.
Communication skills: effectively interact with internal and external stakeholders. Highly developed written and verbal communications skills in English.
Analytical skills: Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly.
Computer and technological skills: proficient in MS Office 365 Suite. Advanced proficiency in MS Excel, data analytics and data visualization tools.
Work Schedule
Hybrid
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential.
Popular is an Equal Opportunity Employer
#J-18808-Ljbffr
Company: Popular
Workplace Type: Hybrid
Business Systems Analyst | Cash ManagementAt
Popular , we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate and support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
General Description
Support our journey to rethink every element of our Digital Banking experience playing a key role in our transformation strategy through revenue growth and capability expansion having the opportunity to work with cross functional teams across Sales, Service, Operations and Marketing departments.
Essential Duties and Responsibilities
Actively participate in evaluation of products / services from providers to create a robust ecosystem of services geared towards business and corporate clients.
Conduct research, analysis, data gathering to create Business Requirements – with detailed understanding of gaps/opportunities, clarity on business goals and specific KPIs that allow to measure successful implementation of a business solution.
Establish and maintain a thorough knowledge of client facing applications such as Online Banking, File Services, Payments, and Receivables products.
Support Product Manager in managing strategic and tactical initiatives for their products; Support activities related to Compliance, Legal, Regulatory requirements.
Assist in evaluating, analyzing, and planning new product offerings and identifying cross sell opportunities for existing products. Help define business case, project scope, and manage milestones & deliverables.
Provide analytical support including analyzing sales, revenue, pricing, as well as conduct competitive analysis to support sustainable profitable growth for Popular Bank.
Assist with maintaining pricing and support re-pricing efforts for Cash Management products.
Manage all the application attestations & certification processes that are governed by Popular Bank’s information security and technology standards.
Help manage client issue escalations through resolution by coordinating with Technology and Operations teams as well as vendors / partners as needed.
Participate in User Acceptance Testing (UAT) for new enhancements and product capabilities. Define use case / test plan / test scripts, execute the tests and track issues through remediation.
Help with Operational and Implementational Readiness by defining flows, tracking updates to forms and procedures, and coordinate training.
Leverage internal data, client feedback and market insights to proactively identify opportunities for enhancements, close competitive gaps, and make process improvements to increase client satisfaction.
Actively participate in other initiatives to achieve business goals as needed.
Minimum Qualifications
Bachelor’s degree in business administration or similar field.
Experience
At least three (3) years of experience in either Cash Management, Data/Analytics, Product Management or Operations at a Financial Institution. Expertise in defining and running queries, normalizing, analyzing & validating data, and ability to conduct competitor analysis. Experience in managing projects and cross functional initiatives and prior research and analytics is a plus. Experience in working with Commercial Banking and Small Business segments is preferred.
Certifications / Licenses
Certifications are highly desirable but not required.
Business Analyst Certification
Skills
Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests.
Communication skills: effectively interact with internal and external stakeholders. Highly developed written and verbal communications skills in English.
Analytical skills: Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly.
Computer and technological skills: proficient in MS Office 365 Suite. Advanced proficiency in MS Excel, data analytics and data visualization tools.
Work Schedule
Hybrid
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential.
Popular is an Equal Opportunity Employer
#J-18808-Ljbffr