Senior Learning Experience Designer (Continuous Improvement)

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.Who is WGU Academy?At WGU Academy, we work collaboratively to dramatically impact college and workforce readiness efforts on a large scale. Our primary mission is to develop and deliver novel solutions for college and career readiness to tens of thousands, even hundreds of thousands, of individuals and propel them to success in whatever domain they choose.This is a fully benefited position requiring onsite collaboration at least 4 days per week in WGU's Salt Lake City headquarters.Why consider us?Dynamic position where you will make a difference in a mission-driven environment.Equipment provided: Choice of Mac or PC laptop.Comprehensive and affordable benefits (including mental health benefits, and unlimited flexible time off) plus 403b matches and contributions where we put money into your retirement account, even if you are not contributing.75% employee tuition discount available at WGU for yourself, and qualifying family members.Innovative, fun, and enriching team environment where you are valued, given credit where it's due, and recognized for your contributions.Collaborative and cross-functional team, where candor and authenticity are prioritized.What will you be doing?WGU Academy uses a scrum-based, design thinking framework to create accessible, transformative experiences that ready learners for success. As a Multimedia Designer on Academy's Product Design and Development Team, you will create engaging, user-facing, mobile-first, media-rich content for WGU's non-degree, online, professional skill-building Certificate programs. This work includes illustrations, interactives, animations, videos, and audio files. You will leverage your innovative thinking, creativity, sophisticated skills, and entrepreneurial spirit to contribute to world-class learning experiences on tight timelines.Who will you be helping?WGU Academy's students are 50% first-generation college students. They are often from minoritized communities, and over 80% are categorized as low-income individuals. They come to WGU Academy to get ready for college and career success. Your designs will enable us to enhance cognitive, psychological, and emotional resilience through our learning experiences.Who are you?You are curious, creative, collaborative, and committed to excellence. You enjoy working at a fast pace on projects that have clear-cut deadlines and objectives. You are mission-driven and love using your skills for the good of society.How is success measured?Success is measured with a mix of quality, quantity, and fidelity of your work. You will enjoy the full support of your teammates, people leaders, and colleagues across Academy.Job Profile Summary:The Senior Learning Experience Designer (LxD) understands how people learn and designs experiences to help them learn better. The successful candidate is passionate about delighting students while they achieve and demonstrate learning outcomes.Essential Functions and Responsibilities:Leads projects for cross-functional, agile teams by developing engaging and effective learning experiences.Wireframes actionable learning interactions and iterates designs based on efficacy and usability studies.Acts as a technical and project advisor by mentoring peers to apply experience and subject matter knowledge driving best-practice learning experience design.Ensures developed curriculum meets or exceeds expected student outcome metrics.Delivers thorough documentation of the resulting product design to guide development decisions.Conducts user research including interviews, surveys, and usability testing.Applies best-practice UX and UI design skills to create proof-of-concepts, mockups, and prototypes.Ensures learning design and course shell development are completed on time and within budget.Develops and maintains collaborative relationships with internal and external stakeholders.Stays current with trends, learning science and innovations.Job Qualifications:Minimum Qualifications:Bachelor's degree and 5 years of experience in product design content following a user-centered design process.Preferred Qualifications:Master's Degree or higher in relevant field with 2 years of experience in product design content following a user-centered design process.Working Conditions:5-10% TravelPhysical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Disclaimer:

This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job.

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