Delaware North
IT Analyst, Gate City Casino
Delaware North, Nashua, New Hampshire, us, 03062
The Opportunity
Delaware North is hiring a Technology Applications Specialist to join our IT operations team in support of Gate City Casino in Nashua, New Hampshire. As a Technology Applications Specialist, As an IT Analyst, you will provide IT service to Gate City Casino and the Sheraton Hotel, application implementation, and problem resolution.
Pay
Minimum - Anticipated Maximum Base Salary: $60406 - $76800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance401(k) with up to 4% company matchAnnual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsResponsibilities
Assist the team in determining business and subsidiary standards.Assess application and operational needs working with the business relationship management team.Work with the project team to ensure all implementation elements are reviewed.Identify property interfaces and data requirements.Educate business owners and system users of features.Develop a training outline and training plan.Prepare process documents and materials for the support team.Qualifications
A minimum of 2 years of relevant work, leadership experience, and experience in the implementation, installation, and maintenance of information technology systems.Strong analytical and troubleshooting skills, communication and organizational skills, customer focus skills, and exposure to Information Security.Working knowledge of enterprise systems such as point of sale, hospitality, and Microsoft Office 365 and Productivity Suite.Experience in documentation, training, and project management.Preferred - a Bachelor's degree or equivalent in Information Management, Business Administration, Computer Science, or a related field.Shift Details
Day shiftEvening shiftHolidaysWeekendsOn call
Who We Are
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Delaware North is hiring a Technology Applications Specialist to join our IT operations team in support of Gate City Casino in Nashua, New Hampshire. As a Technology Applications Specialist, As an IT Analyst, you will provide IT service to Gate City Casino and the Sheraton Hotel, application implementation, and problem resolution.
Pay
Minimum - Anticipated Maximum Base Salary: $60406 - $76800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance401(k) with up to 4% company matchAnnual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsResponsibilities
Assist the team in determining business and subsidiary standards.Assess application and operational needs working with the business relationship management team.Work with the project team to ensure all implementation elements are reviewed.Identify property interfaces and data requirements.Educate business owners and system users of features.Develop a training outline and training plan.Prepare process documents and materials for the support team.Qualifications
A minimum of 2 years of relevant work, leadership experience, and experience in the implementation, installation, and maintenance of information technology systems.Strong analytical and troubleshooting skills, communication and organizational skills, customer focus skills, and exposure to Information Security.Working knowledge of enterprise systems such as point of sale, hospitality, and Microsoft Office 365 and Productivity Suite.Experience in documentation, training, and project management.Preferred - a Bachelor's degree or equivalent in Information Management, Business Administration, Computer Science, or a related field.Shift Details
Day shiftEvening shiftHolidaysWeekendsOn call
Who We Are
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.