State of Iowa
Disability Career Planner
State of Iowa, Des Moines, Iowa, United States, 50319
Salary :
$48,422.40 - $71,198.40 Annually
Location :
Des Moines - 50313 - Polk County, IA
Job Type:
Full-time
Job Number:
25-01364
Agency:
309 Iowa Workforce Development
Opening Date:
11/19/2024
Closing Date:
12/1/2024 11:59 PM Central
LinkedIn Tag:
#LI-POST
Point of Contact:
Amanda Fugate - amanda.fugate@iwd.iowa.gov
Job Description
Iowa Workforce Development (IWD) is seeking applicants for the position of Disability Career Planner at our Army Post Rd., IowaWORKS office in Des Moines, IA.
Position Description:As a Disability Career Planner, in addition to serving all customers, you will serve as a main point of contact assisting job seekers with disabilities. Through this enhanced level of IowaWORKS services, the Disability Career Planner will assist customers to develop employment plans based upon talents, abilities, and interests, while addressing any accommodation that may be needed to minimize employment barriers and increase employment opportunities. Some of the services provided will include application assistance, resume development, interview preparation as well as other guidance to help them get off to a great new start!
Key Responsibilities:This position will support the successful inclusion of Iowans with disabilities within the one-stop employment service system and in the business community. The Disability Program Career Planner will welcome each customer in a friendly and professional manner. Provide courtesy, respect, and politeness during all interactions with customers, both internal and external. Work closely with customers to determine what programs and services they are seeking or need assistance with. Interact effectively and build respectful relationships among coworkers and partners and collaborate with team members within the American Job Center, resulting in a better experience for customers. Provide feedback and potential solutions to team and IWD leadership.
As a Disability Career Planner you will coach, motivate and encourage job seekers on all aspects of the job search by providing intensive career planning services to people with disabilities and ensure that individuals are connected to all Workforce Innovation Opportunity Act (WIOA) programs and services that they are eligible for. Assist in the facilitation and development of Integrated Resource Teams (IRTs) in the American Job Centers to blend services and funding around an individual customer's needs. Possess a strong working knowledge of programs and services regarding needs such as healthcare. Medicare, transportation, housing, education, and training. Assist customers to build their personal and job skills for the primary goal of successful employment and provide customer assistance with preparing and tailoring resumes and cover letters.
In this role you will facilitate mock interviews with customers, identifying ways to improve their interview responses. Refer, direct, and result customers to appropriate workshops and employment events. Facilitate workshops or one-on-one appointments in-person or through virtual conferencing platform for customers/participants of system programs and services, update workshops and presentations as new information is available.
Disability Career Planner's communicate regularly with the public (business groups, disability groups, other agencies, local government) on employment services, Social Security incentives, job accommodations, and benefits of employment of people with disabilities. Conduct outreach to promote Ticket to Work to customers. Attend all Disability Access Committee meetings and provide resources for the Committee and build connections with partners throughout the local workforce development area to strengthen the local network of support for individuals with disabilities.
Provide individualized career and training services to eligible adults, dislocated workers and youth in accordance with federal, state, and local policies and procedures. Administer appropriate assessments to determine career interests and ensure all services are documented in the IowaWORKS system in a timely manner. Communicate regularly with participants to ensure they are aware of Work Based Learning and training opportunities in the local area to achieve their individual employment goals.
Some travel is required as needed.
Essential Knowledge & Skills:Conduct assessments to determine customer qualifications for special services and job referrals.Read, interpret, and apply a variety of technical materials, rules, and regulations.Perform as an effective member of a functional team.Utilize computers to acquire, organize, analyze, communicate, and present information.Performs effectively under stress associated with normal or emergency, critical, unusual, or sustained heavy workloads.The ability to interact with other agency staff; employers; state, federal, county, or municipal officials, and the general public.Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.Excellent writing skills, organizational skills, and time management with ability to manage multiple priorities simultaneously.Must have demonstrated expertise in working with computers, specific programs and other services provided at the Workforce Center.Demonstrates high standards of ethical conduct.Agency Overview Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system for IowaWORKS Offices where both employers and job seekers can receive workforce assistance.
Benefits Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:Excellent health, dental, and vision insurance.Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.Flexible Spending Accounts for medical and dependent care.Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.Employee Assistance Programs and Discount Programs for support.Click to learn more about all of the amazing benefits the State of Iowa offers.
If you're looking for a career with a well-respected organization that values its employees and customers, you've come to the right place!
Hours of work: Monday-Friday 8:00am-4:30pm.
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Selected positions will be subject to a criminal background check.Minimum Qualification Requirements
Graduation from an accredited four-year college or university;ORan equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;ORemployees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.
For additional information, please click on thisAdditional Qualification Requirements
Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.No
02
PLEASE READ CAREFULLYHave you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seqYes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university?
YesNo
04
If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?
Not applicableSix months or lessSix months to less than 12 months12 months or more
05
How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.
No post high school education or work experience in the areas identifiedLess than one year of post high school education and the specified work experienceOne year to less than two years of post high school education and the specified work experienceTwo years to less than three years of post high school education and the specified work experienceThree years to less than four years of post high school education and the specified work experienceFour years or more of post high school education and the specified work experience
06
Which best describes your education and experience? (If multiple responses apply for you, please choose the one option that best describes your experience).
Bachelor's Degree (or higher) OR 4+ years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegalAssociate's Degree OR 2 to less than 4 years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)Less than 2 years of full-time work experience OR less than 2 years of post high school education with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)Not applicable
07
How many years of full-time work experience do you have communicating with internal and external clients and customers to meet their needs?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
08
How many years of full-time work experience do you have in public speaking/making presentations to groups or individuals?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
09
How many years of full-time work experience do you have in dealing with the general public?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
10
How many years of full-time work experience do you have utilizing computer systems to document information while simultaneously obtaining working with a customer?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
Required Question
$48,422.40 - $71,198.40 Annually
Location :
Des Moines - 50313 - Polk County, IA
Job Type:
Full-time
Job Number:
25-01364
Agency:
309 Iowa Workforce Development
Opening Date:
11/19/2024
Closing Date:
12/1/2024 11:59 PM Central
LinkedIn Tag:
#LI-POST
Point of Contact:
Amanda Fugate - amanda.fugate@iwd.iowa.gov
Job Description
Iowa Workforce Development (IWD) is seeking applicants for the position of Disability Career Planner at our Army Post Rd., IowaWORKS office in Des Moines, IA.
Position Description:As a Disability Career Planner, in addition to serving all customers, you will serve as a main point of contact assisting job seekers with disabilities. Through this enhanced level of IowaWORKS services, the Disability Career Planner will assist customers to develop employment plans based upon talents, abilities, and interests, while addressing any accommodation that may be needed to minimize employment barriers and increase employment opportunities. Some of the services provided will include application assistance, resume development, interview preparation as well as other guidance to help them get off to a great new start!
Key Responsibilities:This position will support the successful inclusion of Iowans with disabilities within the one-stop employment service system and in the business community. The Disability Program Career Planner will welcome each customer in a friendly and professional manner. Provide courtesy, respect, and politeness during all interactions with customers, both internal and external. Work closely with customers to determine what programs and services they are seeking or need assistance with. Interact effectively and build respectful relationships among coworkers and partners and collaborate with team members within the American Job Center, resulting in a better experience for customers. Provide feedback and potential solutions to team and IWD leadership.
As a Disability Career Planner you will coach, motivate and encourage job seekers on all aspects of the job search by providing intensive career planning services to people with disabilities and ensure that individuals are connected to all Workforce Innovation Opportunity Act (WIOA) programs and services that they are eligible for. Assist in the facilitation and development of Integrated Resource Teams (IRTs) in the American Job Centers to blend services and funding around an individual customer's needs. Possess a strong working knowledge of programs and services regarding needs such as healthcare. Medicare, transportation, housing, education, and training. Assist customers to build their personal and job skills for the primary goal of successful employment and provide customer assistance with preparing and tailoring resumes and cover letters.
In this role you will facilitate mock interviews with customers, identifying ways to improve their interview responses. Refer, direct, and result customers to appropriate workshops and employment events. Facilitate workshops or one-on-one appointments in-person or through virtual conferencing platform for customers/participants of system programs and services, update workshops and presentations as new information is available.
Disability Career Planner's communicate regularly with the public (business groups, disability groups, other agencies, local government) on employment services, Social Security incentives, job accommodations, and benefits of employment of people with disabilities. Conduct outreach to promote Ticket to Work to customers. Attend all Disability Access Committee meetings and provide resources for the Committee and build connections with partners throughout the local workforce development area to strengthen the local network of support for individuals with disabilities.
Provide individualized career and training services to eligible adults, dislocated workers and youth in accordance with federal, state, and local policies and procedures. Administer appropriate assessments to determine career interests and ensure all services are documented in the IowaWORKS system in a timely manner. Communicate regularly with participants to ensure they are aware of Work Based Learning and training opportunities in the local area to achieve their individual employment goals.
Some travel is required as needed.
Essential Knowledge & Skills:Conduct assessments to determine customer qualifications for special services and job referrals.Read, interpret, and apply a variety of technical materials, rules, and regulations.Perform as an effective member of a functional team.Utilize computers to acquire, organize, analyze, communicate, and present information.Performs effectively under stress associated with normal or emergency, critical, unusual, or sustained heavy workloads.The ability to interact with other agency staff; employers; state, federal, county, or municipal officials, and the general public.Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.Excellent writing skills, organizational skills, and time management with ability to manage multiple priorities simultaneously.Must have demonstrated expertise in working with computers, specific programs and other services provided at the Workforce Center.Demonstrates high standards of ethical conduct.Agency Overview Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system for IowaWORKS Offices where both employers and job seekers can receive workforce assistance.
Benefits Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:Excellent health, dental, and vision insurance.Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.Flexible Spending Accounts for medical and dependent care.Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.Employee Assistance Programs and Discount Programs for support.Click to learn more about all of the amazing benefits the State of Iowa offers.
If you're looking for a career with a well-respected organization that values its employees and customers, you've come to the right place!
Hours of work: Monday-Friday 8:00am-4:30pm.
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Selected positions will be subject to a criminal background check.Minimum Qualification Requirements
Graduation from an accredited four-year college or university;ORan equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;ORemployees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.
For additional information, please click on thisAdditional Qualification Requirements
Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.No
02
PLEASE READ CAREFULLYHave you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seqYes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university?
YesNo
04
If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?
Not applicableSix months or lessSix months to less than 12 months12 months or more
05
How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.
No post high school education or work experience in the areas identifiedLess than one year of post high school education and the specified work experienceOne year to less than two years of post high school education and the specified work experienceTwo years to less than three years of post high school education and the specified work experienceThree years to less than four years of post high school education and the specified work experienceFour years or more of post high school education and the specified work experience
06
Which best describes your education and experience? (If multiple responses apply for you, please choose the one option that best describes your experience).
Bachelor's Degree (or higher) OR 4+ years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegalAssociate's Degree OR 2 to less than 4 years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)Less than 2 years of full-time work experience OR less than 2 years of post high school education with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)Not applicable
07
How many years of full-time work experience do you have communicating with internal and external clients and customers to meet their needs?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
08
How many years of full-time work experience do you have in public speaking/making presentations to groups or individuals?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
09
How many years of full-time work experience do you have in dealing with the general public?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
10
How many years of full-time work experience do you have utilizing computer systems to document information while simultaneously obtaining working with a customer?
5 or more years of experience4 years to less than 5 years experience3 years to less than 4 years experience2 years to less than 3 years experience1 years to less than 2 years experienceLess than 1 year experienceN/A
Required Question