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Express

District Manager

Express, Boston, Massachusetts, us, 02298


About PHOENIX

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place,

Express

is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.

Bonobos

is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

POSITION OVERVIEW:

The District Manager is responsible for leading a group of assigned stores within designated markets to drive profitable sales through Talent, Operations, and Experience. Accountable for talent acquisition, development, and retention that supports operational excellence and an engaging experience in order to maximize sales. They demonstrate a Drive for results and are Accountable for their leadership and performance while being Collaborative and Courageous in communication.

KEY RESPONSIBILITIES:

Attract and retain talent to support the needs of the district, region, and brand

Lead the talent acquisition, immersion, education, and retention of store management

Focus on continuous talent development to build a succession of future leaders

Drive profitable sales through effective business analysis

Identify operational and financial opportunities to address current business challenges and create action plans to deliver desired results

Teach and develop leaders in operations and ensure consistency across stores within their district

Possess strong business acumen with the ability to flex, adjust and pivot to internal and external factors to drive results

Lead performance management through coaching and adherence to company standards

Teach and ensure visual merchandising to brand direction across market

Provide daily leadership that motivates teams to achieve

Teach, develop and model exceptional customer in-store interactions

REQUIRED EXPERIENCE & QUALIFICATIONS:

5-8 years of relevant retail management experience

3-5 years minimum of mult-unit leadership, preferably with a specialty retailer

Bachelor’s degree in Business Management or related field or equivalent work experience

Proven results in driving top-line revenue, creating hospitality focused customer experiences, and attracting, developing, and retaining associates at all levels

Demonstrated ability to work in a high volume, fast-paced, rapidly changing, results-oriented work environment

Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders

Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management

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