Senior Product Manager

At TriumphPay, a member of the Triumph Financial portfolio of brands, we believe our team members make a difference. They make a difference in the lives of their customers, their communities, and with our organization as a whole. That's why we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day, our goal is to help our partners' businesses run better.In this role, you will help develop the strategy and drive execution for one or more of our customer-facing applications. You’ll collaborate with subject matter experts on the specific workings, features, and function of our software modules. You’ll partner with our awesome development team and business stakeholders to define features and functionality with an end goal of meeting business requirements and delivering best-in-class applications.A Day in the Life:Participate in priority setting for development initiatives by facilitating discussions with business stakeholders, development teams, and user experience designers.Consult with stakeholders to understand business problems and translate them into user stories with detailed acceptance criteria.Create detailed roadmaps, schedules, project estimates, resource plans, and status reports.Develop user stories and acceptance criteria for applications that define the business requirements, according to existing standards and methodologies based on a comprehensive understanding of TriumphPay’s operational needs.Document detailed systems design specifications and components (e.g., user screens, program logic, calculations, formats, reports, interfaces, etc.).Work with development teams using Agile methodologies to ensure value is being delivered on each sprint.Proactively stay up to date and informed of any change, or planned change that will impact the user community and document/communicate changes.Work closely with development teams to manage the execution of projects on time and within budget.Participate in systems acceptance testing activities.Manage vendor relationships and/or resources as needed.Provide problem resolution and enhancement support for production applications.Perform other duties as assigned.To succeed in this role, you'll need:Bachelor’s degree in Business, Management Information Systems, or related field or equivalent work experience.5+ years product management experience in a professional environment supporting multi-function project teams, designers, software engineers, and QA.Experience with agile implementation methodologies.Experience supporting multi-function software development teams with at least 5-10 team members including designers and developers.Prior experience with leading project idealization to completion.Proficiency with Microsoft Office suite and experience with collaborative application development platforms like Azure DevOps or JIRA.Competencies we hope you’ll bring:Excellent verbal and written communication skills and ability to flex communication style with technical and non-technical users.Strong project management and organizational skills, with the ability to work on multiple projects simultaneously.Strong organizational, prioritization, and time management skills; self-motivated and reliable, with a drive to hit performance targets in a fast-paced environment.Ability to work with minimal supervision.Ability to work with and influence team members.Strong collaborative skills with an ability to effectively communicate with both technical teams and non-technical business users/leaders.Strong and focused team player and a consensus builder.Ability to sift through details quickly and determine what’s important.Ability to work in an ambiguous environment; strong problem-solving and troubleshooting skills.Passion for and a desire to delight the customer.The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Moderate noise (i.e., business office with computers, phone, and printers, light traffic).Ability to work in a confined area.Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.Specific vision abilities are required by this job due to computer work.Light to moderate lifting is required.Regular, predictable attendance is required.We offer Medical, Dental, Vision, Paid Time Off, 401k, and much more.Go on. Do it. Apply Today!

About Us

OUR BUSINESSTriumph Financial is a financial and technology company focused on payments, factoring, and banking.Through our brands — TriumphPay and Triumph – we use technology and innovation to reduce friction in cash flow management and increase the speed of payments for the trucking industry. Our TBK Bank brand provides consumer, business, and commercial banking solutions, including a full range of lending products.We create value by driving businesses and communities of all sizes toward the future.We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state, or local law.OUR PURPOSE

We focus on creating value by helping our team members thrive, our customers succeed, and our communities prosper. Our team members go to work every day for a purpose greater than themselves. We have a clear path forward, and by working together as one team, we create a world-class experience for our clients and team members. While we go to market with three distinct brands, we share one common purpose: Helping People Triumph.OUR CORE VALUESTransparencyRespectInvest for the futureUnique is goodMission is more than moneyPeople make the differenceHumilityFOCUS ON SERVING OTHERSAt Triumph Financial, we strive to do the most good in the areas of greatest needs through our philanthropic endeavors.

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